Sales Agent

Sales Agent

Direct Line Reporting: Sales Manager / Business Development Lead

Industry Sector: Logistics / Freight Forwarding & Supply Chain

Gross Salary Structure: Kshs 35,000 – 40,000

Location: Nairobi, Kenya

Role Overview

We are seeking a proactive, results-driven Sales Agent to anchor the business growth and client acquisition pipelines of our fast-growing freight forwarding and logistics enterprise. Your primary focus will be to discover, target, and convert prospective commercial clients requiring cargo transportation, customs clearance, and global supply chain solutions. This position bridges aggressive field sales outreach with consultative account management; you will generate B2B leads through networking and market research, prepare competitive freight quotations, and liaison with internal operations teams to ensure seamless service delivery. The role demands an ambitious, target-conscious professional with a solid grasp of international trade corridors and clearing processes who can comfortably build lasting corporate relationships.

Areas of Accountability

Business Development & Revenue Sourcing

• Identify, target, and secure new commercial accounts needing freight forwarding, air/sea cargo handling, and customs clearing services across Nairobi.
• Build an active prospect pipeline through cold calling, field visits, industry networking, referral cultivation, and structured market research.
• Schedule and conduct persuasive sales presentations, demonstrating the company's cargo routing capabilities to key decision-makers.
• Draft precise freight quotes, logistics proposals, and service contracts in alignment with approved corporate pricing structures.
• Consistently hit and exceed assigned monthly and quarterly sales volume and gross margin targets.

Account Management & Client Retention

• Establish and insulate long-term commercial relationships with prospective and existing corporate importers and exporters.
• Address client logistics inquiries, price requests, and shipment status updates promptly to guarantee high retention levels.
• Identify upselling and cross-selling avenues across existing accounts, introducing warehousing, last-mile delivery, or specialized clearing options.
• Serve as the primary account manager, gathering customer feedback and resolving service issues to preserve client satisfaction.

Trade Corridor & Market Intelligence

• Track emerging logistics trends, ocean/air freight rate fluctuations, and competitor activities within the East African market.
• Monitor key trade lanes, specifically trade flows connecting China, India, and East Africa, to identify emerging import/export opportunities.
• Gather competitive pricing intelligence to support executive management in refining service offerings and market positioning.

Operational Coordination & Reporting

• Coordinate closely with internal clearing agents and documentation teams to guarantee smooth customs clearance and timely dispatches.
• Educate prospective clients on cargo import/export rules, shipping documentation, and KRA customs compliance processes.
• Maintain clean records of client touchpoints, meeting notes, and active lead statuses in the corporate CRM database.
• Compile and present concise weekly sales progress summaries and activity logs for management evaluation.

Skills & Experience Required

Minimum Entry Criteria

• Academic Foundation: Diploma or Bachelor’s Degree in Business Administration, Marketing, Logistics, Supply Chain Management, International Trade, or a related field.
• Professional Longevity: Minimum of 4 years of verified experience in B2B sales, business development, client relationship management, or freight forwarding operations.
• Logistics Familiarity: Practical understanding of sea and air freight forwarding, cargo handling, and logistics workflows. Familiarity with KRA customs procedures (iCMS/iTax) and import/export documentation is a distinct advantage.
• Technical Proficiency: Competence in using Microsoft Office tools (Excel, Word, PowerPoint) and CRM database applications.

Key Competencies

• Sales Drive: Exceptional prospecting, cold calling, and consultative closing techniques with a proven track record of hitting targets.
• Relationship Acumen: Outstanding interpersonal, negotiation, and public presentation skills to engage business owners and procurement leads.
• Commercial Agility: Strong business acumen and problem-solving capability to navigate complex cargo logistical challenges under tight timelines.

Perks & Environment

• High-Growth Sector: Build a lucrative sales career within a fast-scaling freight forwarding company operating along vital international trade routes.
• Portfolio Expansion: Master international logistics sales, gaining hands-on exposure to global supply chains, customs regulatory frameworks, and multi-modal transport networks.
• Career Advancement: Prove your performance to access accelerated pathways into Senior Account Management, Regional Business Development, or Sales Leadership roles.

How to Apply

Please send your CV only, quoting the job title "Sales Agent" in the email subject line, on/before Friday, 24th July 2026.