Human Resource Officer

Role Overview

This role sits at the heart of the organisation’s people operations, handling the full recruitment lifecycle from sourcing to offer negotiation while also managing the daily administrative backbone of employee records, leave, and payroll support. Beyond routine tasks, you will act as a trusted advisor to managers on performance management, disciplinary processes, and labour law compliance, ensuring every HR interaction strengthens both team effectiveness and legal safety. The work directly shapes employee experience from onboarding through development, making it critical to retention, productivity, and organisational growth.

Key Responsibilities

• Own the end-to-end recruitment cycle, including drafting job descriptions, screening candidates, coordinating interviews, and extending offers.
• Facilitate structured onboarding and induction programmes that quickly integrate new hires into company culture and role expectations.
• Maintain accurate and up-to-date employee records, contracts, and HR filing systems in compliance with data protection and audit requirements.
• Support the annual performance management cycle, guiding managers through goal setting, mid-year reviews, and formal appraisals.
• Prepare regular HR reports and workforce analytics to inform headcount planning, turnover trends, and diversity metrics.
• Coordinate training logistics, track development budgets, and evaluate programme effectiveness to build staff capabilities.
• Handle employee relations issues, including grievances, investigations, and disciplinary hearings, with a focus on fair process and documentation.
• Assist with payroll preparation by verifying attendance, leave balances, and statutory deductions in line with Kenyan labour laws.

Requirements & Qualifications

• Bachelor’s degree in Human Resource Management or a closely related field.
• Minimum three years of progressive HR experience, ideally within a consulting or professional services environment.
• Current IHRM membership in good standing and a completed CHRP qualification.
• Demonstrated knowledge of Kenyan labour laws, including the Employment Act, Labour Relations Act, and regulations on wages, leave, and termination.
• Proven ability to use HRIS platforms for data management and reporting, plus strong proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Hands-on experience in recruitment and selection, employee relations, performance management, policy development, and payroll administration.
• Excellent report writing skills, with the capacity to present complex data clearly to non-HR stakeholders.
• Strong problem-solving ability, time management, and meticulous attention to detail, backed by professional integrity and discretion.