HR Executive

Job Title: HR Employee Relations Executive

About Sitters Child Care Services

At Sitters Child Care Services, our people are at the heart of everything we do. We believe that a positive, supportive, and professional workplace is essential to delivering exceptional service to our clients and families.

Role Summary

We are seeking a proactive, professional, and people-oriented HR Employee Relations Executive to join our Human Resources team. This role is ideal for an HR professional who is passionate about employee engagement, workplace culture, conflict resolution, policy compliance, and supporting employees throughout their employment journey.

As an HR Employee Relations Executive, you will play a key role in maintaining a positive work environment, supporting employee well-being, ensuring compliance with company policies, and fostering strong relationships between employees and management.

Why Join Sitters Child Care Services?

• Be part of a growing and respected organization.
• Work in a collaborative and supportive environment.
• Contribute to employee engagement and organizational success.
• Professional development and career growth opportunities.
• Make a meaningful impact on workplace culture and employee satisfaction.
• Join a company that values professionalism, accountability, and continuous improvement.

Key Responsibilities

Employee Relations & Workplace Support

• Serve as a trusted point of contact for employee relations matters.
• Provide guidance and support to employees and managers on HR policies and procedures.
• Address employee concerns, grievances, and workplace issues professionally and confidentially.
• Facilitate conflict resolution and support positive working relationships across the organization.
• Conduct employee meetings and follow-up discussions regarding workplace concerns.

Employee Engagement & Retention

• Support initiatives that promote employee engagement, motivation, and retention.
• Assist in planning employee recognition programs, wellness initiatives, and engagement activities.
• Monitor employee feedback and recommend improvements to enhance employee satisfaction.
• Promote a positive and inclusive workplace culture.

Performance & Conduct Management

• Support managers in handling disciplinary matters, investigations, and performance concerns.
• Prepare documentation related to warnings, performance improvement plans, and employee cases.
• Ensure disciplinary actions are handled fairly, consistently, and in accordance with company policies.
• Participate in investigations related to workplace misconduct and policy violations.

HR Operations & Compliance

• Maintain accurate employee records and HR documentation.
• Ensure compliance with UAE Labour Law and company policies.
• Assist with onboarding, probation reviews, transfers, promotions, and employee exits.
• Support audits and HR reporting requirements.
• Prepare HR correspondence, reports, and employee-related documentation.

Policy Administration

• Communicate HR policies, procedures, and updates to employees.
• Ensure employees understand company expectations and workplace standards.
• Recommend policy improvements based on employee feedback and operational needs.

Qualifications & Experience

Essential Requirements

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
• Minimum 3 years of HR experience, including employee relations responsibilities, in the UAE.
• Strong knowledge of UAE Labour Law and HR best practices.
• Experience handling employee grievances, disciplinary cases, investigations, and conflict resolution.
• Excellent communication and interpersonal skills.
• Strong report writing and documentation skills.
• Proficiency in Microsoft Office applications.

Preferred Qualifications

• HR Certification (CIPD, SHRM, PHR, or equivalent).
• Experience within service, healthcare, childcare, hospitality, or customer-focused industries.
• Experience using HRIS or HR management systems.
• Arabic language skills are an advantage.

Skills & Competencies

• Strong interpersonal and relationship-building skills.
• Excellent conflict resolution and mediation abilities.
• High level of professionalism, discretion, and confidentiality.
• Strong analytical and problem-solving skills.
• Ability to handle sensitive situations with fairness and empathy.
• Excellent organizational and time-management skills.
• Strong attention to detail and documentation accuracy.
• Ability to work independently and collaboratively.

What Success Looks Like

The successful candidate will:

• Foster positive employee and management relationships.
• Resolve employee concerns effectively and professionally.
• Ensure compliance with company policies and labour regulations.
• Improve employee engagement and workplace satisfaction.
• Support a productive, respectful, and high-performing work environment.
• Contribute to employee retention and organizational growth.

Additional Information

• Job Type: Full-time
• Location: Abu Dhabi (Required)
• Education: Bachelor's (Preferred)
• Experience: HR: 2 years (Required) – note: essential requirement states 3 years of HR experience in UAE
• Application Question(s): Can you join immediately?

How to Apply

If you are passionate about creating positive employee experiences and supporting a thriving workplace culture, we would love to hear from you.

Please submit your updated CV via email to: [email protected] with the subject line: Application – HR Employee Relations Executive

We thank all applicants for their interest. Only shortlisted candidates will be contacted.