Head Agency Development at Prudential Life Assurance Kenya

Principle Accountabilities

• Recruit, supervise and ensure achievement of monthly sales Plans for all Leaders and Development officers across all branches/ regions.
• Oversee the overall management of various Agency offices in their regions including HR Roles, risk management and internal business processes within the unit.
• Implement agency Sales plans to achieve set targets and objectives
• Drive Coaching and mentoring programs for Leaders improving Team performance, based on monthly score card results.
• Supervise implementation of Leader Daily Vital Behaviours; Sales activation programs; and effective agency meetings.
• Lead Monthly and quarterly reviews of Leaders and cascade the same skill to Leaders on their agents.
• Drive Brand consistency and maintain healthy business persistency.
• Growth of pay-points and check-off relationships, opening new markets, and deepening nesting strategies.
• Supervise business conversion, coordination of new business launching, and collections of new premiums.
• Develop & nurture the agents into team leaders and team leaders to Agency Supervisors.
• Oversee ‘Performance Improvement’ programs for the non-performers per month.
• Consistently grow agents’ earnings as per target.
• Enforce agency standards, code of ethics and discipline within the team leaders.
• Any other duties as may be assigned by the supervisor.

Reporting

• Provision of a weekly accurate reporting on all the key metrics and activities within teams and branches.

Core Competences and Qualifications

• Bachelor’s degree from a recognized institution.
• Possession of a professional qualification in insurance or in progress towards attaining it.
• Minimum of 5 years work experience in the insurance Industry.
• Sales experience in agency management or related field
• Stakeholder relationship management skills.
• People development skills.
• Organizational skills.
• Effective execution skills.
• Ability to successfully. work in a high activity, fast paced environment.
• Effective communication and interpersonal skills.
• Good track record of management skills.
• Good reporting skills.