Front Office Agent / Receptionist
Posted:
Company Details
Name:UAE Jobs
Industry:
Consulting
Website:
https://applydubaijob.com
Description:
applydubaijob.com is a trusted online job platform dedicated to helping job seekers find better career opportunities across Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, the wider UAE, and other Middle East countries. The platform provides up-to-date job vacancies from various industries, making…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Dubai, UAE
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Administration
Job Description
Job Description
Front Office Agent / Receptionist -
An exciting opportunity has arisen for a Front Office Agent / Receptionist Arabic / Russian Speaker to join Occidental Sharjah Grand.
Qualifications:
- Candidates with at least 2-3 years of experience.
- Preferably Arabic / Russian Speaking.
The Front Office Agent - Receptionist represents the hotel to the guest throughout all stages of the guest's stay. She/he is responsible for handling all the duties related to the Front Desk like check-in/out, cashiering, taking reservations, handling phone calls, answering the mails, assisting the guests, directing them, etc. They are responsible for providing attentive, courteous, and efficient service to all guests and coordinating the duties of the front desk.
Key Responsibilities:
- Following and monitoring the processes defined for the execution of the department's duties, focusing particularly on guest experience and satisfaction.
- Upselling and revenue generation in the department.
- Provides suggestive selling techniques to sell room nights.
- Must increase occupancy and revenue.
- Internal and external communication.
- Can do both telephone management and customer service.
- Personalized and specialized customer card.
- Attend regular training and support all front office staff - including Bell boys and the drivers.
Salary: AED 1800 to AED 2000 + Food + Accommodation + Visa + Medical Insurance.
Apply with CV to [email protected]
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