Deputy Director Corporate Communication

Job Title: Deputy Director, Corporate Communication

Reference No: NLAS/DDCC/3/1/2026/8

Qualifications

For appointment to this grade, a candidate must have:

• At least 15 (Fifteen) years cumulative work experience, three (3) of which should have been at the grade of Assistant Director, Corporate Communication or in a comparable position in the private or public sector.
• Bachelor’s degree in any of the following disciplines: Public Relations, Corporate Communication, Journalism, Mass Communication, or an equivalent qualification from a recognized institution.
• Master’s degree in any of the following disciplines: Public Relations, Public Communication, or an equivalent qualification from a recognized institution.
• Certificate in a Leadership Course.
• Membership to a relevant professional body, where applicable.
• A valid practicing license, where applicable.
• Demonstrated merit and ability as reflected in work performance and results.

Duties and Responsibilities

The Deputy Director, Corporate Communication shall be responsible for the following functions:

• Overseeing development, implementation, and review of corporate communication policies, strategies, standards, guidelines, and procedures.
• Advising management on policies and strategies for promoting service visibility.
• Overseeing development and implementation of the NLAS communication and branding strategy.
• Liaising with other departments to develop, package, and disseminate Information, Education, and Communication (IEC) materials to stakeholders.
• Developing, implementing, and reviewing the NLAS customer service strategy.
• Coordinating Corporate Social Responsibility programmes.
• Developing an effective customer service charter and system.
• Managing the corporate image of the service.
• Establishing and managing linkages with other stakeholders.
• Overseeing the development and implementation of departmental budgets and work plans.
• Ensuring prudent utilization of resources allocated to the department.
• Overseeing preparation of newsletters, speeches, publications, and other materials.
• Managing internal and external communication channels.
• Undertaking staff training and sensitization on customer and public relations.
• Coordinating official communication with the media and coverage of NLAS events and activities.

Remuneration

Remuneration will be in accordance with NLAS Salary Scale, NLAS Grade 5: Kshs 202,875 x 19,303 – 22,2178 x 19,305 – 241,483 x 19,305 – 260,788 x 19,305 – 280,093 x 19,305 – 299,398 x 19,305 – 318,703 x 19,305 – 338,008 x 19,305 – 357,313 per month.

Terms of Service

NLAS Grades 1, 2 & 3 are on a three-year contract basis, renewable once. All other grades, including Grade 5, are on permanent and pensionable terms.

Application Requirements

Interested persons who meet the minimum criteria are requested to submit applications enclosing copies of the following documents:

• National Identity Card.
• Certified copies of relevant academic and professional certificates.
• Any supporting documents and testimonials.
• Detailed Curriculum Vitae with three referees.

Application Process

More detailed job descriptions for these vacancies can be accessed on our website: www.nlas.go.ke.

All applications should be submitted ONLINE to [email protected] on or before 14th August 2026 at 5:00pm Kenyan time. The application letter must quote the specific position and the reference number (e.g., NLAS/CEO/1/1/2026/01).

All application letters should be addressed to:

Chief Executive Officer,
National Legal Aid Service,
P.O Box 45597-00100,
Nairobi.

Note: Hard copy applications will not be accepted. Only shortlisted and successful candidates will be contacted. Canvassing in any form will lead to automatic disqualification.

Important Notes

The National Legal Aid Service is an equal opportunity employer. It does not charge any fee at any stage of the recruitment process.

Successful candidates MUST satisfy the requirements of Leadership and Integrity as set out in Chapter Six (6) of the Constitution of Kenya and shall be required to present the following documents before being issued with an offer letter:

• Clearance from the Ethics and Anti-Corruption Commission.
• Tax Compliance Certificate from the Kenya Revenue Authority.
• Certificate of Good Conduct from the Directorate of Criminal Investigations.
• Certificate of Clearance from the Credit Reference Bureau.
• Clearance Certificate from the Higher Education Loans Board or proof of ongoing repayments.