Role Overview
This role provides dependable data and records support for KNEQAS proficiency testing panel production and scheme delivery. You will maintain traceable production and participant records, help monitor panel distribution, and check results data so scheme teams can review reliable information and identify issues that need attention.
Assignments will depend on the schemes allocated by the KNEQAS supervisor, including HIV/TB external quality assessment activities and other diagnostic areas as they are introduced. Work may involve electronic PT systems, including modules for HIV viral load and early infant diagnosis.
Key Responsibilities
- Enter and cross-check information from approved production worksheets and registers, preserving clear links between each scheme, round, batch and PT item.
- Record production, release, dispatch and remaining quantities from authorized documents, and alert the production team to inconsistencies.
- Organize laboratory-supplied technical records, such as quality control and batch release documents, and check that required information and approvals are included.
- Update participant and facility records in the relevant KNEQAS system, prepare enrolment lists and round trackers, and refer duplicate, missing or conflicting information for resolution.
- Create panel dispatch lists and labels from approved allocations, checking participant details, item codes and quantities before dispatch; track deliveries, queries and supervisor-authorized replacements.
- Maintain assigned panel and consumable inventory records using verified receipt and issue documents, reporting shortages or discrepancies.
- Enter paper-submitted results when required and check electronic and hardcopy submissions against source documents for completeness and correct identifiers; follow up missing information through approved channels.
- Prepare validated operational summaries, maintain dated query and correction logs, preserve original submissions and audit trails, and support document control and record retrieval for audits and quality review.
Requirements & Qualifications
- Diploma in biological sciences or a related field; a bachelor’s degree is an advantage.
- At least one year of data management experience in a busy laboratory setting.
- Practical ability to work with databases, spreadsheets and electronic records; familiarity with KNEQAS electronic PT systems is desirable.
- Understanding of data verification, confidentiality, document control and laboratory safety; experience with proficiency testing workflows is an advantage.
- Strong attention to detail, sound organization and the ability to manage deadlines, investigate inconsistencies and escalate technical issues appropriately.
- Clear written and verbal communication, with the ability to work collaboratively and independently as needed.
What We Offer / Why Join
The role contributes to reliable proficiency testing operations, from panel production records and participant tracking through to results data and quality documentation. It offers practical involvement in KNEQAS schemes, including HIV/TB testing and the expansion of diagnostic scopes, within a workflow that references the ISO/IEC 17043:2023 standard for the KNEQAS HIV serology charter.
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