Business Develpment Executive

Role Overview

As a Business Development Executive, you will build a pipeline of organisations that need support with recruitment, workforce outsourcing, payroll, HR advice, training or HR technology. You will guide prospects from initial research and discovery through solution proposals and contract discussions, then coordinate with delivery teams so newly won clients receive a clear, well-managed handover.

Your work will help grow revenue by matching genuine client needs with services the company can deliver, while also developing existing accounts and identifying opportunities for repeat business.

Key Responsibilities

• Research target organisations and identify relevant decision-makers through referrals, networking, market research and digital channels.
• Contact prospective clients by phone and email, arrange discovery meetings and maintain an organised, prioritised list of leads.
• Discuss workforce and HR challenges with business owners, HR and procurement leaders, and operational managers to establish requirements, budgets and buying timelines.
• Recommend suitable services and coordinate with HR specialists or delivery teams to confirm the proposed solution is practical.
• Prepare proposals, quotations, presentations and tender materials using approved pricing and templates; explain scope, fees and commercial terms.
• Move opportunities through follow-up, negotiation and contract closure, seeking approval for discounts or terms outside your authority and recording agreements accurately.
• Develop assigned client relationships by exploring renewals, referrals and additional service needs, and by following up on concerns or invoice queries with the appropriate teams.
• Keep CRM records and sales reports current, monitor pipeline and target performance, share market insights, and hand signed work over with clear details of scope, requirements, pricing and timelines.

Requirements & Qualifications

• Bachelor’s degree or diploma in Business Administration, Marketing, Human Resource Management or a related discipline.
• At least 2–3 years of experience in business development, business-to-business sales or selling professional services.
• Evidence of generating leads, managing sales opportunities and working toward sales targets.
• Experience selling recruitment, staffing, outsourcing, payroll, HR advisory, training or HR technology services is an advantage.
• Strong client communication, presentation, negotiation and relationship-building skills.
• Ability to organise prospecting and follow-up activity, maintain accurate records, and communicate progress through pipeline and sales reports.
• Commercial judgement, resilience, initiative and a responsible approach to confidential information and client commitments.
• Willingness to collaborate with service delivery, Finance and Marketing colleagues to support proposals, onboarding and account development.