Workshop Manager

Job Responsibilities

• Plan and oversee all fleet maintenance, scheduling preventive and corrective work across the heavy-duty truck fleet to maximise vehicle availability for long-haul corridor runs out of Mombasa
• Lead and develop the mechanics team, supervising daily workshop operations, assigning tasks, enforcing quality standards, and coordinating manufacturer-specific training for Mercedes-Benz, Volvo, and Tata vehicles
• Oversee fault diagnosis and quality control, validating that root causes are correctly identified using both hands-on assessment and computerised diagnostic tools before any repair work begins
• Ensure roadworthiness and compliance, confirming every vehicle meets technical and cross-border regulatory requirements before departure on East and Central Africa corridor routes
• Report on workshop performance and drive improvement, tracking fleet availability, downtime, maintenance costs, and team productivity, and using that data to continuously improve processes and reduce turnaround times

Other Requirements

• A bachelor's degree in Engineering or Business Administration is required; equivalent qualifications combined with relevant experience will be considered
• Hands-on technical background in heavy trucks, with practical experience working on Mercedes-Benz, Volvo, Tata, or equivalent large European commercial vehicles
• Proven workshop leadership experience, with a prior role as Workshop Manager, Fleet Maintenance Supervisor, or Senior Heavy-Duty Mechanic in a supervisory capacity
• Demonstrated ability to diagnose and interpret complex mechanical and electrical faults across all major vehicle systems, with proficiency in manufacturer-specific diagnostic software and tools
• Strong organisational and people management skills, with the ability to lead a team and manage multiple priorities effectively under pressure