Role Overview
The Quality Manager oversees the contractor’s Quality Management System across the project, verifying that work meets contract obligations, established procedures, and relevant industry standards. Through site inspections, audit leadership, corrective-action follow-up, and clear reporting to senior corporate leadership, this role helps prevent quality issues and maintain consistent compliance in a demanding project environment.
Key Responsibilities
- Implement and enforce the project QMS across all work activities, ensuring alignment with contract requirements, company policies, and applicable standards.
- Plan and oversee audits, inspections, and evaluations; document results and track identified issues through resolution.
- Work with project personnel to investigate nonconformances, determine appropriate corrective actions, and verify that actions are effective.
- Lead and support quality staff, setting expectations for inspection practices and consistent application of QMS procedures.
- Coach quality personnel on relevant technical standards, quality practices, and project requirements.
- Prepare clear reports on quality activities, audit findings, compliance status, and corrective actions for senior leadership.
- Report to a senior corporate official independently of the Project Manager, in keeping with contract requirements.
- Maintain an on-site presence during the Government’s regular working hours and be able to return to the site within two hours outside those hours when required.
Requirements & Qualifications
- Bachelor’s degree from an accredited institution in Civil, Industrial, Electrical, or Mechanical Engineering, or a related engineering or scientific discipline.
- At least five years of experience developing and enforcing QMS programs on contracts comparable in size, scope, and complexity.
- Current Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification, or an equivalent credential.
- Strong working knowledge of quality management principles, ISO standards, and practical QMS implementation.
- Experience leading a multidisciplinary team and managing quality assurance in a complex project setting.
- Effective written and verbal communication, sound judgment, and the ability to resolve quality and compliance problems.
- English proficiency sufficient to carry out contract duties and follow installation emergency procedures.
- Must meet contract medical requirements and remain medically compliant throughout the deployment.
- Passport must have at least one year of validity at the time of hire; must be able to obtain any required country-specific visas under applicable U.S. Department of State Foreign Clearance Guide requirements.
- The Quality Manager or alternate may not also serve as the Site Safety and Health Officer (SSHO).
- Preferred: experience in austere overseas settings, working with multinational teams, or supporting U.S. Navy or Department of Defense contracts.
- Preferred: familiarity with construction project environments involving civil, industrial, electrical, or mechanical systems; a valid local driver’s license; or additional credentials such as ISO 9001 Lead Auditor or PMP.
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