Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Estimated: KES 30,000 - KES 300,000 / month
Other Pay:
Benefits
Key Responsibilities
- Client Communication: Manage inquiries, bookings, and payments via WhatsApp, email, and calls, ensuring quick response times.
- Itinerary Preparation: Create detailed itineraries that include all client requests and services.
- Invoice Management: Generate accurate invoices for confirmed bookings and follow up on timely payments.
- Feedback Collection: Consistently gather post-safari feedback and address any concerns.
- Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips.
- Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction.
- Sales Contribution: Support achievement of weekly and monthly sales targets.
Qualifications
- Diploma or Degree in Tour Administration, Tour Consulting, Tourism Management, Hotel Management, or Hospitality.
- Minimum of 2 years in the travel industry, specifically in tour consulting or hotel operations.
- Strong communication skills both written and verbal, especially with the English-speaking international market.
- Proven experience in selling East Africa i.e Kenya, Uganda and Tanzania as a travel destination.
- Ability to handle multiple client requests efficiently.
- Highly organized with strong deadline management.
1974 open positions on Semasocial right now
· 9725 open positions in Nairobi County, Kenya
· 76 posted in the last 7 days
Contact Information
Sign in to apply for this job.
