Principle Accountabilities
- Recruit, train, mentor and manage property advisors
- Prospecting markets for deployments
- CRM management - Lead management, follow up and reports
- Broaden market base
- Risk and compliance
- Source activations points
- Stakeholder management
- Customer relationship management
- Succession planning
- Leadership Principal Outputs
Principal Outcomes for this Role
- Implementation of Sales and Marketing strategy
- Weekly reports on lead follow ups and engagements as per CRM.
- Robust performance management
- Market research and benchmarking
- High productivity resulting to enhanced sales
- High Team productivity
- Data-driven management insights and sales reporting
Key Competencies and Skills
Technical competencies
- Proven work experience as a property advisor/ Team Leader
- Knowledge of CRM software and Microsoft Office Suite
- Solid customer service attitude with excellent negotiation skills
- Knowledge of KYC/AML compliance requirements
- Customer centric
- Astute product knowledge
- Commercial acumen
- Analytical skills
Leadership competencies
- Performance Management
- Strategic agility
- Building talent and teams
- Result orientation (drive for results)
- Strong communication and team management skills
- Strength in problem solving, issue-resolution and ability to work in a deadline-driven work environment.
Minimum Qualifications, Knowledge and Experience
Academic & Professional Qualifications
- Bachelor’s Degree in Sales and Marketing, Business Management or any relevant field.
- Membership in Estate Agents Registration Board
Experience
- A minimum of 4 years of experience in Real estate sales
- Team leadership experience of not less than one year.
- Experience in the use of CRM management
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