Strategic Account Executive- Global Technology Partner (Google)
Posted:
Company Details
Name:Hugo Kenya
Industry:
Telecommunications
Website:
https://www.hugokenya.com/
Description:
We build and manage remote client support teams in black communities, primarily in Africa, that help companies get to better outcomes. Our university-educated support pros have been rigorously screened and trained by world-class operators. This is not BPO as usual. We provide highly engaged, top-tie…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Retail, Sales & Marketing
Job Description
Key Responsibilities
Strategic Account Expansion
- Develop and execute a comprehensive account strategy to expand Hugo’s presence within a major technology organization
- Build relationships with stakeholders across multiple teams, business units, and operational groups
- Identify whitespace opportunities where Hugo’s services can create measurable operational value
- Revenue Growth
- Generate and close new opportunities across Hugo’s full portfolio of BPO services
- Lead discovery conversations to understand operational challenges and outsourcing needs
- Design tailored service solutions aligned with client goals and internal priorities
- Enterprise Relationship Development
- Build trusted relationships with senior stakeholders and decision makers
- Develop a deep understanding of internal structures, budgets, and operational priorities
- Position Hugo as a strategic partner capable of supporting multiple operational functions
Internal Collaboration
- Partner closely with Hugo’s delivery, operations, and executive teams to design solutions
- Coordinate cross functional resources to pursue and close strategic opportunities
- Maintain strong CRM discipline and account visibility
What Success Looks Like
- Expansion of Hugo’s footprint across multiple teams and programs
- Consistent generation of new opportunities within the strategic account
- Strong executive relationships and long term partnership growth
- Successful delivery of large scale outsourcing programs
Qualifications and Experience
- Experience selling BPO, outsourcing, or complex services to large enterprise organizations
- Demonstrated ability to navigate complex organizations with multiple stakeholders
- Proven track record of expanding large strategic accounts
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