Key Responsibilities
- Welcome and engage showroom visitors, understand their project requirements and budgets, and recommend suitable tile and sanitary ware solutions.
- Provide expert advice on tile sizes, finishes, layouts, quantities, and product applications to help clients make informed purchasing decisions.
- Proactively identify and pursue new business opportunities by building relationships with contractors, architects, interior designers, hardware retailers, and property developers.
- Prepare quotations, follow up on outstanding proposals, negotiate sales, and close deals.
- Ensure a seamless customer experience from initial enquiry through order processing and delivery.
- Maintain attractive showroom displays that showcase new products and best-selling collections.
- Accurately process sales transactions and maintain up-to-date customer, quotation, and sales records in the CRM system.
- Stay informed on product knowledge, market trends, competitor offerings, and emerging interior design trends.
- Consistently achieve and exceed individual sales targets while contributing to overall showroom performance.
Qualifications, Experience & Competencies
- Diploma in Sales & Marketing, Business Administration, or a related field.
- Minimum of 2 years' sales experience, preferably in tiles, building materials, home finishes, furniture, sanitary ware, or premium retail.
- Proven ability to achieve sales targets and convert leads into successful sales.
- Excellent communication, negotiation, and customer relationship management skills.
- Professional appearance with the confidence to engage high-value clients.
- Strong networking and business development skills.
- Self-motivated, results-oriented, and driven by sales performance and commissions.
- Good organizational and time management skills with strong attention to detail.
- Computer literacy is essential; experience using a CRM system will be an added advantage.
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