Senior Manager, Human Resource Business Partner

Company Details
Name: I&M Bank
Industry: Banking
Description: I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank off… I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Started in 1974, it evolved from a community financial institution to a publicly listed major regional commercial bank offering a full range of corporate and retail banking services, 35 branches in Kenya and international operations in 3 other countries. I&M Bank is a dominant player in the Kenyan market that has been consistently growing, and is innovative in terms of the type and range of products and services it offers. CDC Group plc, a development finance institution wholly owned by the government of the United Kingdom owns approximately 10.68% of I&M Holdings, the holding company of I&M Bank Ltd. In addition, I&M Bank has a technical support agreement with International Finance Corporation for staff training, product development and risk management. I&M Bank also enjoys medium term foreign currency credit facilities from European Development Financial Institutions - Proparco, DEG and FMO. I&M Bank’s international correspondent banks include major multinational banks such as Bank One Ltd, Citibank NA, CommerzBank AG, Deutsche Bank AG, ICICI Limited Mumbai, Mashreq Bank PLC, Standard Bank of South Africa and Standard Chartered Bank NY. I&M Bank’s international network includes Bank One Limited (Mauritius), I&M Bank Tanzania Limited and I&M Bank Rwanda Specialties Banking Services, Commercial Banking, Asset Finance, Mobile Banking, Internet Banking, Investment Management Services, Diaspora Banking, Credit / Debit / Prepaid cards, Wealth Management View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Human Resource
Job Description

Job Purpose:

  • The role holder will support the AGM, HRBP in driving the achievement of business objectives through the implementation of the HR Strategy, Policies and Practices to deliver on the bank’s overall business agenda and targets.
  • The role is responsible for employee recruitment, onboarding, talent development, succession planning, talent retention, employee relations and staff welfare for the assigned business units. 
  • This role provides HR advisory support to the line managers and Heads of department assigned.

Key Responsibilities:

  • Collaborate with line managers to analyze exit trends, propose talent retention strategies, and address issues arising from exit interviews promptly.
  • Ensure seamless orientation and integration of new employees, aligning them with HR policies, medical insurance, and their roles.
  • Confirm job descriptions and align KPIs for all staff, fostering clarity and accountability.
  • Implement organizational changes and initiatives aligned with unit strategies, including structure adjustments after talent reviews and department reorganizations.
  • Participate in HR projects such as Employee Engagement, Talent Reviews, and Job Evaluation, collaborating with consultants and line management.
  • Effectively implement approved payroll changes, confirm staffing requirements, and timelines in coordination with department/unit heads.
  • Assess staff development needs, collaborate with L&D for action, and support line managers in identifying high-performing talent for coaching and career planning.
  • Manage the performance appraisal process, talent reviews, and succession planning, while guiding performance moderation discussions.
  • Offer guidance to line managers on reward and recognition policies, ensuring alignment with guidelines.
  • Facilitate discussions and action plans based on employee engagement discussions, promoting positive relations between line management and staff.
  • Interpret and assess policy compliance within the business unit, providing guidance on adhering to policies and procedures.
  • Manage day-to-day incidents and disciplinary cases that don't require formal hearings, ensuring alignment with the Bank's values.

Academic Qualifications:

  • Bachelor’s/master’s degree in human resources, Law, Social Sciences, or Industrial Psychology.
  • Professional Qualifications / Membership to professional bodies/ Publication: 
  • Higher Diploma in HR/CHRP.

Work Experience Required:

  • Over seven (7) years’ relevant experience with over three years in a similar role in a similar organization.

Competencies:

  • Planning & Organizational skills.
  • Analytical skills and attention to detail.
  • Strong oral and written communication skills.
  • Interpersonal skills to manage stakeholders at all levels. 
  • Ethics and integrity.
  • Excellent judgment and analytical abilities and impeccable integrity.
  • Learning design and facilitation.
  • Strong commercial awareness and an ability to connect to business goals.
  • Topical and in tune with the latest L&D trends across the market.
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