Job Title: ICT Infrastructure Lead
Job Purpose
Lead the design, implementation, optimization, and lifecycle management of the organization’s core ICT infrastructure—covering data center systems, compute, storage, virtualization, networking, cloud/hybrid services, backup/DR, and security controls—to ensure high availability, performance, scalability, and compliance with organizational and regulatory requirements.
Key Responsibilities
- Design and deploy scalable, resilient infrastructure solutions across on‑premises, cloud, and hybrid environments.
- Manage and optimize compute, storage, virtualization, and networking platforms to meet performance and capacity demands.
- Oversee backup, disaster recovery, and business continuity plans; conduct regular tests and improvements.
- Implement and maintain security controls, ensuring alignment with ISO 27001, regulatory, and organizational policies.
- Lead infrastructure lifecycle activities: upgrades, patching, capacity planning, and decommissioning.
- Develop and enforce standards, documentation, and operational procedures for infrastructure teams.
- Coordinate with vendors, service providers, and internal stakeholders to resolve incidents and deliver projects.
- Participate in on‑call rotations, after‑hours changes, and disaster recovery exercises as required.
Qualifications & Experience
Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
Experience: 5–7 years in infrastructure engineering, with at least 3 years in a senior or lead capacity.
Preferred Certifications
- Vendor/Platform: VMware VCP, Microsoft/Azure (AZ‑104/305), AWS Solutions Architect, Cisco CCNP/ENARSI, Red Hat RHCSA/RHCE.
- Security/ITSM: Security+, ISO 27001 Lead Implementer/Auditor (nice to have), ITIL Foundation or Intermediate.
Additional Requirements
- Willingness to participate in after‑hours changes, on‑call rotations, and disaster recovery tests.
- Strong problem‑solving and communication skills; ability to lead technical teams and collaborate across departments.
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