Security Officer
This Job has Expired
Posted:
Company Details
Name:Oasis Outsourcing
Industry:
Non-Profit Organization Management
Website:
https://oasisoutsourcing.co.ke/
Description:
Oasis Outsourcing BPO is a social enterprise based in Nairobi, Kenya. Our Business Process Outsourcing Model helps businesses, institutions, organizations, and government entities outsource non-core but critical business processes such as data annotation, customer support, and outsourced human resou…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Security
Job Description
Key Responsibilities
- Monitored live CCTV and surveillance systems for international clients, ensuring continuous security coverage and system functionality.
- Identified, assessed, and reported security incidents in real time, strictly following established protocols.
- Maintained accurate logs and detailed documentation of all monitoring activities and incident reports.
- Coordinated with technical support teams to resolve system failures, alarms, and connectivity issues (e.g., NVR disconnections).
- Liaised with internal departments (operations, technical, and administration) to ensure seamless service delivery.
- Communicated with clients to address concerns, provide updates, and enhance service satisfaction.
- Supported emergency response by contacting authorities (e.g., 911) and coordinating interventions when required.
- Assisted physical security teams by providing real-time intelligence and surveillance insights during incidents.
- Provided video evidence and reports to support investigations and legal processes.
- Ensured strict compliance with data confidentiality, electronic security policies, and client-specific protocols.
Key Achievements / Impact (Optional but recommended for LinkedIn)
- Improved incident response time through proactive monitoring and efficient escalation procedures.
- Enhanced system reliability by identifying recurring technical issues and recommending solutions.
- Contributed to risk reduction by detecting vulnerabilities and supporting preventive security measures.
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