Sales Supervisor (ISP)

Position Title: Sales Supervisor (ISP)

Industry Sector: Internet Service Provider

Remuneration: Kshs. 45,000 + Commissions

Employment Nature: Full-time

Location: Ngong Road, Nairobi

The Objective

We are looking for a strategic and high-energy Sales Supervisor to lead our sales division toward market dominance. In this role, you will be the driving force behind a team of sales executives, responsible for both motivating your staff and securing high-value corporate accounts. Your mandate involves identifying emerging market trends, optimizing sales territories, and closing complex B2B contracts. Success in this position requires a blend of leadership maturity and a relentless drive to exceed sales targets within the competitive ISP landscape.

Key Accountability Areas

Team Leadership & Performance Governance

• Supervise, mentor, and motivate a team of sales executives to achieve peak productivity.

• Assign specific sales territories and daily activities to ensure comprehensive market coverage.

• Conduct regular performance reviews and sales meetings to track progress against established KPIs.

• Oversee the recruitment, onboarding, and continuous training of new sales personnel.

Strategic B2B Acquisition & Growth

• Lead the acquisition of corporate clients, identifying and pursuing new business opportunities in target sectors.

• Conduct high-level presentations and negotiations to secure long-term service contracts.

• Implement effective sales strategies designed to rapidly grow the subscriber base.

• Analyze competitor activities and market trends to recommend pricing adjustments and promotional tactics.

Market Development & Client Retention

• Identify new market segments and conduct field intelligence gathering to stay ahead of industry shifts.

• Strengthen brand visibility through coordinated promotional activities and market development initiatives.

• Ensure a premium customer experience during the sales cycle to foster long-term client retention.

• Act as the escalation point for complex client issues, ensuring professional resolution and service continuity.

Candidate Specifications

The Essentials

• Education: Diploma or Degree in Sales & Marketing, Business Administration, or a related field.

• Domain Expertise: At least 3 years of experience as a Sales Supervisor or Team Lead specifically within an ISP or internet-related company.

• Sales Track Record: Extensive, proven experience in Corporate/B2B sales environments.

Leadership Profile

• Strategic Thinker: Ability to develop and execute sales plans that align with company forecasts and revenue goals.

• Exceptional Communicator: Advanced negotiation and presentation skills suitable for executive-level engagement.

• Data-Driven: Proficiency in analyzing performance gaps and implementing corrective actions based on sales analytics.

• Motivation: A self-starter capable of consistently meeting and exceeding rigorous sales targets.

Why This Role Matters

• Incentivized Success: A competitive base salary supplemented by an uncapped commission structure.

• Leadership Impact: Direct influence over the professional growth of your team and the company's market share.

• Dynamic Sector: Be at the forefront of the fast-evolving digital connectivity industry.

Apply by sending your updated resume to the recruitment department for the "Sales Supervisor (ISP)" position. Please ensure your specific experience in leading ISP sales teams and managing corporate accounts is clearly detailed. Direct your application to our team today.