Sales Coordinator

Position: Sales Coordinator (3 Posts)

Sector: Commercial & Operations

Employment Basis: Full-time

Compensation: Kshs. 50,000 – 60,000

Location: Nairobi

Mission Profile

We are seeking three highly organized Sales Coordinators to act as the operational backbone of our sales department. This role is designed to synchronize team activities, track performance metrics, and ensure seamless communication between field staff and management. You will be instrumental in managing the sales pipeline, resolving customer inquiries, and providing the data-driven insights necessary to hit aggressive revenue targets. The ideal candidate is a multitasking expert who can handle complex logistics while maintaining high standards of accuracy and professional customer service.

Core Work Functions

Operational Workflow & Performance Monitoring

• Facilitate the planning and execution of sales activities to ensure the department meets its core objectives.

• Monitor real-time sales performance and generate high-level analytical reports for executive review.

• Identify growth opportunities through trend analysis and provide recommendations for process optimization.

• Assist in the implementation of upselling and cross-selling strategies to enhance revenue per client.

Team Alignment & Internal Liaison

• Oversee the daily schedules of the sales force, ensuring optimal coverage and task allocation.

• Serve as the primary communication bridge between the sales team and senior management.

• Support the integration of new staff by coordinating onboarding programs and training on internal sales tools.

• Maintain organized documentation, ensuring all sales records are accurate and accessible.

Client Success & Market Support

• Provide backend support for customer inquiries, ensuring rapid resolution and high satisfaction rates.

• Foster long-term client loyalty by assisting the field team in delivering a superior customer experience.

• Coordinate the logistical requirements for sales campaigns, promotional events, and marketing initiatives.

• Develop a deep understanding of the product portfolio to support the team in communicating value propositions effectively.

Qualifications & Experience

Professional Background

• Education: Bachelor’s Degree or Diploma in Sales & Marketing, Business Administration, or a related field.

• Experience: 2–3 years of progressive experience in a sales coordination, administrative support, or operations role.

• Technical Skills: Advanced proficiency in Microsoft Excel and the wider Office Suite; experience with CRM systems is a significant advantage.

Key Competencies

• Organization: Exceptional time-management skills with the ability to manage three-pronged priorities simultaneously.

• Communication: Refined verbal and written skills for effective stakeholder engagement.

• Analytical Thinking: Strong attention to detail with the ability to interpret sales data accurately.

• Resilience: Proven ability to function effectively under pressure and meet strict departmental deadlines.

What We Offer

• Remuneration: A competitive monthly salary of Kshs. 50,000 – 60,000.

• Career Path: A central role offering a 360-degree view of sales operations, ideal for future management transitions.

• Dynamic Culture: Join a high-energy team where your organizational input directly impacts bottom-line growth.

If you have the coordination skills and the drive to support a winning sales team, please submit your application for the "Sales Coordinator" role. Ensure your experience in sales reporting and team scheduling is clearly highlighted in your CV.