Property Manager

Position Title: Property Manager

Direct Line Reporting: Real Estate Director

Industry Sector: Real Estate

Gross Salary Structure: Kshs. 50,000

Location: Kitisuru

Role Overview

We are seeking a commercially astute, operationally sound Property Manager to anchor the daily performance and asset value of our premier real estate listings. Your primary objective is to manage day-to-day property operations, ensuring ultimate tenant retention, asset maintenance, and optimized cost control. This position bridges high-touch tenant relations with analytical asset protection; you will steer properties through complete administrative lifecycles including lease onboarding, statutory compliance, and complex service charge reconciliations. The role demands an organized professional who understands the mechanics of real estate operations and can seamlessly maximize occupancy rates through proactive market engagement.

Areas of Accountability

Property Operations & Quality Safeguards

• Oversee day-to-day operational schedules, facility security protocols, and structural preventive maintenance plans across assigned sites.

• Coordinate external contractors, technicians, and facility service providers to guarantee high-quality, cost-effective repair works.

• Conduct systematic physical property inspections and compile detailed structural health reports for executive review.

Customer Care & Lease Administration

• Manage the complete end-to-end tenant lifecycle, including detailed moving-in inspections, lease sign-offs, and timely contract renewals.

• Resolve tenant inquiries, service requests, and utility complaints promptly to maintain elevated community satisfaction metrics.

• Cultivate stable, productive communication lines with property landlords, residents, and local community stakeholders.

Fiscal Oversight & Asset Reporting

• Formulate, monitor, and balance comprehensive operational property budgets, keeping a strict eye on cost control.

• Administer, allocate, and reconcile complex monthly service charge accounts with total accuracy.

• Track monthly rent collections, manage aging arrears channels, and draft detailed financial updates for property owners.

Occupancy Expansion & Compliance Tracking

• Drive building occupancy growth by designing local marketing campaigns and converting inbound tenant inquiries into active leases.

• Spot emerging market opportunities and acquire fresh property management leads to expand our commercial portfolio.

• Maintain organized digital and physical archives of tenant agreements, local statutory licenses, and property insurance policies.

Skills & Experience Required

Minimum Entry Criteria

• Academic Foundation: Degree or Diploma in Real Estate, Property Management, Business Administration, or a matching corporate discipline.

• Proven Experience: Minimum of 4–5 years of progressive, hands-on experience in real estate property management.

• Core Exposures: Documented success managing service charge structures, tenant disputes, marketing initiatives, and structured landlord communications.

• Technology Toolkit: Intermediate proficiency in Microsoft Office applications; practical familiarity with specialized real estate management software is a strong advantage.

Professional Capabilities

• Financial Reasoning: Strong analytical background with the ability to interpret property expense statements and balance asset budgets.

• Interpersonal Agility: Polished negotiation, communication, and problem-solving skills suited for resolving high-stakes tenant and landlord issues.

• Operational Autonomy: Highly organized professional with the capacity to manage multiple multi-unit sites concurrently without losing attention to detail.

What We Offer

• Asset Ownership: Take total command of a high-value real estate portfolio within an exclusive, growing residential and commercial hub.

• Strategic Skill Development: Refine your competencies in financial real estate budgeting, facility automation, and high-end client management.

• Career Growth Pipeline: Build a robust reputation and professional network working with premier landlords and institutional property owners.

Send your CV for the Property Manager position, making sure to include the exact job title in the subject line of your email. Apply today and help bring accuracy and efficiency to our financial operations.