Field Officer

Role Overview

As a Sales and Business Development Officer at Home Business Sacco, you will be the face of the cooperative in the field, driving member acquisition and retention through direct engagement with individuals and small businesses. Your daily work involves visiting assigned territories on a motorcycle to promote savings products, process loan applications, and collect contributions, directly supporting the Sacco’s growth and financial inclusion goals in Nyahururu and surrounding areas.

Key Responsibilities

• Conduct door-to-door visits to prospective and existing members to explain Sacco products, services, and membership benefits.
• Process new member registrations, loan applications, and savings deposits in the field using mobile or digital tools.
• Collect and reconcile member contributions, loan repayments, and other payments, ensuring accurate record-keeping and timely remittance.
• Identify and recruit local sales agents or village-based representatives to expand the Sacco’s footprint in rural and peri-urban areas.
• Provide on-the-spot customer support, addressing member queries about account balances, loan terms, and withdrawal procedures.
• Prepare daily and weekly field activity reports, highlighting leads, collections, challenges, and competitor activity.
• Participate in community events, market days, and group meetings to raise brand awareness and generate new business.
• Maintain the assigned motorcycle in good working condition, ensuring compliance with safety and licensing requirements.

Requirements & Qualifications

• Minimum KCSE grade of C- (or equivalent) with a strong command of English and Kiswahili.
• Valid motorcycle riding license and proven safe riding experience; ability to travel extensively within the assigned region.
• Computer literacy — comfortable using basic office software (spreadsheets, email) and mobile applications for data entry and communication.
• Previous experience in a financial institution, microfinance, cooperative, or field sales role is an added advantage.
• Strong interpersonal and negotiation skills, with a customer-first attitude and the ability to work independently.
• Integrity and attention to detail when handling cash, member data, and financial documents.

What We Offer / Why Join

This role offers a dynamic field-based career in the cooperative finance sector, with opportunities to build long-term relationships with community members and directly contribute to local economic development. Successful candidates will gain firsthand experience in grassroots financial services, sales leadership, and operational logistics.