Direct Sales Agent
Posted:
Company Details
Name:CDL Human Resource
Industry:
Consulting
Website:
http://cdl.co.ke/
Description:
CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Retail, Sales & Marketing
Job Description
Job Description
- Generate Sales – as per Targets – for Airtime, Acquisitions & Devices
- Monitor Telkom’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
- Manage daily cash float and account for daily sales
- Support and implement the customer experience improvement strategies for increased sales
- Offer technical support to customers, especially on configuration of data devices
Principal Outputs for this role
- Revenue – Achieve set targets in Airtime, Routers, Handsets
- Shop(s) Profitability (EBIDTA)– ensure adherence to all the briefed in Retail SOPs (Stock & cash management/operational costs)
- Quality Acquisitions – in terms of FRA, ARPU
Telkom Brand NPS –
- Drive Customer Centrality -Ensure Growth in Retail Customer Satisfaction Index
- Ticketing Customer Escalations & Offering First Level Resolution
New Business Development –
- Looking for new leads & closing them,
- Document, Track, Manage, & Grow Individual Customer Database Portfolio
Requirements
- Diploma/Bachelor’s Degree in Business, Marketing or related field
- At least 1 year experience in sales
- Marketing skills
- Product Knowledge
- Upselling and Cross selling
- Solution Oriented
- Customer relationship management.
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· 7075 open positions in Nairobi County, Kenya
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