Role Overview
As a Customer Service Representative at HI Home’s Narok showroom, you will guide customers through choosing home appliances and electronics, explain product features, and help complete sales. Your work will also keep the displays ready for shoppers and support the store in meeting its sales goals.
Key Responsibilities
- Welcome showroom visitors, understand their needs and budgets, and recommend suitable appliances or electronics.
- Explain product specifications, energy ratings, warranties, and safe or effective use; demonstrate products where appropriate.
- Respond to customer questions and feedback, including queries about after-sales service, with professionalism.
- Arrange, clean, and price showroom merchandise, ensuring promotional signs and product information are accurate.
- Check display stock, replenish items from store reserves, and report damaged goods or low stock.
- Contribute to stock counts and monitor which appliance models are selling quickly.
- Work toward daily, weekly, and monthly sales targets, process payments, and issue receipts.
- Help coordinate customer collection or delivery arrangements and keep the showroom tidy and secure.
Requirements & Qualifications
- A diploma or bachelor’s degree in Sales, Marketing, Business Administration, or a related discipline.
- Demonstrated sales experience in a retail showroom, preferably selling consumer electronics or home appliances.
- Current residence in Narok, Kenya; this is an on-site, full-time position.
- Working knowledge of household appliances, kitchen electronics, or audio-visual products.
- Confident communication and product-presentation skills, with a customer-focused approach to sales targets.
- Reliable, honest, accountable, and able to work cooperatively with colleagues.
1 open positions on Semasocial right now
· 36 open positions in Narok, Kenya
· 1 posted in the last 7 days
Application deadline: Oct 23, 2026 · 13 days left to apply
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