Community Health Officer

Role Overview

This position sits at the intersection of the hospital’s clinical operations and its surrounding community. You will work alongside the Director of Clinical Services and the Marketing Team to identify local health needs, organise outreach activities, and cultivate relationships with community stakeholders that lead to stronger patient referrals. Your day-to-day focus is on making the hospital a visible, trusted, and accessible resource for the populations it serves.

Key Responsibilities

• Plan and coordinate community health outreach events, including health talks, screening drives, and awareness campaigns, in collaboration with the Marketing Team and clinical staff.
• Build and maintain working relationships with community health promoters, local leaders, schools, faith-based organisations, and other stakeholder groups to expand the hospital’s reach.
• Develop and manage referral pathways between community-based health actors and the hospital, ensuring smooth patient handoffs and follow-up communication.
• Act as a liaison between the community and the Director of Clinical Services, relaying insights on local health challenges and barriers to care.
• Maintain an up-to-date database of community contacts, outreach activities, and referral outcomes to track engagement and measure impact.
• Support the creation of health education materials and community-facing messaging that aligns with the hospital’s clinical priorities and brand.
• Represent the hospital at community meetings, health committee sessions, and partner forums to strengthen its presence and credibility.
• Identify gaps in access to services and propose practical solutions to improve community utilisation of hospital care.

Requirements & Qualifications

• Diploma or Bachelor’s degree in Community Health, Public Health, or a closely related field.
• Current registration with the relevant professional health regulatory body.
• At least three years of hands-on experience in a hospital, clinic, or community health programme environment.
• Demonstrated ability to build trust with diverse groups, communicate clearly, and organise multiple activities simultaneously.
• Proven capacity to work without close supervision, take initiative, and deliver results in a fast-paced healthcare setting.
• Prior exposure to community health promoter networks, stakeholder engagement, or outreach coordination is a strong advantage.