Account Collection Manager

Company Details
Industry: Information Technology and Services
Description: Yellow Pages Kenya is a full-service digital agency providing print, online and digital services.
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Unspecified / month
Other Pay: Benefits
Job Category: Accounting, Finance
Job Description

We are hiring an Account Collection Manager / Debt Collector to follow up on overdue accounts, negotiate repayments, and help drive recovery performance. This is a commission-based role, offering high earning potential for results-oriented professionals.

What You’ll Do

  • Follow up on overdue accounts and negotiate repayment arrangements
  • Maintain accurate records of collection activities
  • Resolve payment issues and disputes professionally
  • Work closely with internal teams to meet recovery targets
  • Monitor collection performance and provide regular recovery updates

What We’re Looking For

  • 2–3 years’ proven experience in debt collection, credit control, customer service, or a related role
  • Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage
  • Strong communication and negotiation skills
  • Ability to handle sensitive situations professionally
  • Results-driven with a strong ability to meet collection targets
  • Good analytical and reporting skills

 

595 open positions on Semasocial right now · 6839 open positions in Nairobi County, Kenya · 38 posted in the last 7 days
Contact Information
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