Principal Corporate Communications Officer

Job Purpose

• Reporting to the Assistant Director, Corporate Communications and International Affairs, the job holder will be responsible for handling communication between the internal and external stakeholders and provides a linkage between the Authority and all its stakeholders in promoting the Authority’s brand, image and visibility.

Job responsibilities

• Managing relationships with regulators and other strategic partners on areas of mutual interest;
• Coordinating execution and monitoring of the Authority’s external affairs programs;
• Coordinating media relations to improve visibility and enhance the Authority’s brand;
• Monitoring the execution of the Authority’s Brand Guidelines and the production of branded merchandise;
• Coordinating corporate events and activities;
• Fostering a positive working relationship with local and international capacity building institutions;
• Coordinating the procurement of communications services with third party providers and overseeing the implementation of their briefs;
• Coordinating the development and placement of content on digital media assets including the website, Facebook, Twitter, LinkedIn and YouTube;
• Implementing and adhering to the Customer Service Charter to meet customer requirements;
• Coordinating the organization's crisis communication response to ensure accurate, consistent, and timely information is communicated to all stakeholders during highpressure situations.
• Providing technical input to ensure continuous improvement of business processes and controls in the section and develop mechanisms for corporate consultations; and
• Overseeing implementation of principles of Corporate Governance, relevant national policies, guidelines, and directives within the Section;

Minimum Requirements

• Cumulative service period of nine (9) years of relevant work experience, three (3) of which should have been at the grade of Senior Corporate Communications Officer or in a comparable position;
• Bachelor’s degree in Journalism, Mass Communications, Public Relations, Marketing, Communication and Media or equivalent qualification from a recognized institution;
• Management Course lasting not less than four (4) weeks from a recognized institution;
• Membership to Public Relations Society of Kenya and in good standing; and
• Proficiency in computer applications.