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HealthMark Group is a rapidly growing healthcare technology and services organization with a strong reputation for excellence and innovation in medical records management. With a team of over 800 professionals, the company is recognized as a USA Today Top Workplace and a consistent member of the Inc. 5000 list of fastest-growing companies.
The organization focuses on improving how medical records are accessed and delivered across healthcare systems, hospitals, and provider networks. This role offers an opportunity to contribute to a mission-driven environment where accuracy, speed, and confidentiality are essential in supporting patient care and healthcare operations.
Key Responsibilities:
• Process medical record requests accurately and efficiently within assigned timelines.
• Handle high-volume request workflows in a fast-paced environment.
• Monitor and manage incoming requests from multiple channels.
• Ensure compliance with HIPAA regulations and maintain strict confidentiality of PHI.
• Support overflow processing during peak demand periods.
• Provide updates and feedback regarding request volume and operational issues.
• Perform general administrative and documentation-related tasks as required.
Requirements:
• Strong attention to detail and ability to work in a fast-paced environment.
• Ability to process tasks quickly and accurately under deadlines.
• Basic understanding of confidentiality and data privacy practices (HIPAA knowledge preferred).
• Strong communication and organizational skills.
• Ability to work independently as well as part of a team.
• Positive attitude with a willingness to learn and adapt.
• Strong knowledge of:
• Medical records processing and data handling
• HIPAA compliance and confidentiality standards
• High-volume administrative or document processing workflows
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