Job Overview:
We are looking for dynamic and target-driven Sales Representatives to join our team in Ngara. The role involves acquiring new clients, promoting laboratory supplies, managing orders, and ensuring customer satisfaction. Ideal candidates will be self-motivated, have strong communication skills, and be comfortable working in the field to drive sales growth across schools, clinics, laboratories, and training institutes.

Key Responsibilities:

Customer Acquisition & Prospecting

• Identify potential clients including schools, universities, clinics, and labs

• Conduct cold calls, field visits, walk-ins, and referrals to generate leads

• Map and cover assigned areas like Ngara, Pangani, and Parklands

Sales & Product Promotion

• Present and explain laboratory products in simple, non-technical terms

• Recommend suitable products based on customer needs (training provided)

• Prepare quotations and upsell or cross-sell related items

Relationship Management

• Build and maintain strong customer relationships

• Conduct regular check-ins for restocking and satisfaction

• Encourage repeat business and referrals

Order Management & Follow-Up

• Process orders accurately and coordinate timely delivery

• Follow up on pending orders, deliveries, and payments

• Handle customer complaints professionally

Sales Targets & Reporting

• Achieve monthly and quarterly sales targets

• Maintain daily records of sales activities and provide updates to management

• Monitor competitor activity and local market trends

Field Work & Market Coverage

• Conduct regular visits and demos at client sites

• Represent the company professionally in all interactions

Product Learning

• Acquire basic knowledge of products, pricing, and promotions

• Confidently explain product benefits without technical expertise

Payment Collection Support

• Assist in following up on outstanding payments

• Maintain accurate records of invoices and receipts

Key Requirements:

• Diploma or Degree in any field

• Proven experience in sales, marketing, or a related area

• Strong communication, negotiation, and organizational skills

• Self-motivated, target-driven, and able to work independently or as part of a team

• Basic computer skills (Microsoft Office, email)

Perks and Benefits:

• Hands-on experience in sales and customer relationship management

• Exposure to laboratory supplies and healthcare sector

• Opportunity to develop professional sales and marketing skills

• Supportive team environment and on-the-job training

Salary: KShs. 25,000
Location: Ngara, Nairobi