Role Overview
This is a field-based commercial role within a major telecommunications provider, reporting to the Area Sales Manager. You will be the primary link between the company and its retail channel, spending most of your time visiting Sub-Service Outlets (SSOs) and T-Kash agent locations to boost SIM activations, float turnover, and overall point-of-sale visibility. By strengthening agent performance and ensuring proper merchandising, you will directly contribute to the company’s market presence and revenue growth in your assigned territory.
Key Responsibilities
- Identify, map, and recruit new SSOs and mobile money agents, prioritising high-traffic retail stores and existing mobile money outlets to expand the distribution network.
- Execute daily and weekly call routes using agreed beat plans, maintaining consistent visitation schedules across all assigned SSO and agent outlets.
- Equip each outlet with the necessary transaction tools, materials, and operational support, while training SSOs and T-Kash agents on system processes and platform usage.
- Deliver anti-money laundering (AML) training to agents and ensure SSOs fully understand KYC requirements related to SIM registration and activation.
- Monitor float levels and stock availability, enforcing the 1.5x stock rule for agents and confirming SSOs carry sufficient SIM inventory to support new registrations.
- Maintain high merchandising standards by supplying and positioning promotional materials, shelf displays, and branding assets at every point of purchase.
Requirements & Qualifications
- Diploma or Bachelor’s degree in Business, Marketing, or a related discipline.
- At least one year of relevant experience in sales or distribution, ideally within an FMCG or telecommunications environment.
- Strong customer focus with the ability to build lasting relationships with retail partners and internal stakeholders.
- Proven influencing and negotiation skills, particularly when driving agent compliance and performance.
- Demonstrated networking ability and a collaborative approach to forming business partnerships.
- Analytical thinking to assess outlet performance, identify gaps, and respond to channel needs effectively.
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