Trade Development Representative

Agent Recruitment and Sales Officer

We are looking for a proactive and results-driven individual to manage the recruitment and management of SSOs (Sub-Supervisors) and Agents, drive sales targets, and ensure product visibility and availability across assigned markets.

Key Responsibilities

• SSO & Agent Recruitment & Mapping: Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retail stores.
• Call Rate: Visit SSOs and Agents regularly using agreed route plans (beat plans).
• Training and Delivery of Business Tools: Provide all requisite tools for transactions at SSO and agent outlets and train SSOs and TKash Agents on processes.
• AML Training and Testing: Train agents on AML and SSOs on KYC process in relation to SIMREG.
• Float and Stock Cover and Sales: Monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations.
• Merchandising: Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets.

Principal Outputs

• Outlet Recruitment: Tkash, SSOs, ASOs.
• Outlet Management: Retailer training, branding and output tracking.
• Sales Targets: Delivering assigned sales targets on Tkash, SSOs, gross additions and devices.
• Product Visibility (PICOS): Ensuring visibility at ASO, Tkash, SSO and retailer outlets.
• Product Availability: Ensuring availability of Telkom products within the assigned markets.
• Reports: Sharing reports as required.

Requirements

• Diploma or Bachelor’s Degree in Business, Marketing or related field.
• At least 1 year experience in sales and distribution role in an FMCG or Telcos.
• Customer focus.
• Influencing and negotiation skills.
• Networking and building partnerships.
• Analytical thinking.