Agent Recruitment and Sales Officer
We are looking for a proactive and results-driven individual to manage the recruitment and management of SSOs (Sub-Supervisors) and Agents, drive sales targets, and ensure product visibility and availability across assigned markets.
Key Responsibilities
- SSO & Agent Recruitment & Mapping: Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retail stores.
- Call Rate: Visit SSOs and Agents regularly using agreed route plans (beat plans).
- Training and Delivery of Business Tools: Provide all requisite tools for transactions at SSO and agent outlets and train SSOs and TKash Agents on processes.
- AML Training and Testing: Train agents on AML and SSOs on KYC process in relation to SIMREG.
- Float and Stock Cover and Sales: Monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations.
- Merchandising: Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets.
Principal Outputs
- Outlet Recruitment: Tkash, SSOs, ASOs.
- Outlet Management: Retailer training, branding and output tracking.
- Sales Targets: Delivering assigned sales targets on Tkash, SSOs, gross additions and devices.
- Product Visibility (PICOS): Ensuring visibility at ASO, Tkash, SSO and retailer outlets.
- Product Availability: Ensuring availability of Telkom products within the assigned markets.
- Reports: Sharing reports as required.
Requirements
- Diploma or Bachelor’s Degree in Business, Marketing or related field.
- At least 1 year experience in sales and distribution role in an FMCG or Telcos.
- Customer focus.
- Influencing and negotiation skills.
- Networking and building partnerships.
- Analytical thinking.
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