The Technical Systems Analyst Intern will bridge the gap between business requirements and technical implementation. This role focuses on the creation and maintenance of system-generated documentation, reporting templates, and technical manuals, while ensuring system integrity through migration support, QA, and client demonstrations.
Key Duties and Responsibilities
- Design, develop, and maintain system report templates using tools such as JasperServer.
- Author and maintain comprehensive system manuals and documentation.
- Produce high-quality Project documentation such as System Design Documents (SDD), business process maps, business-facing technical guides among other such documentation.
- Assist in data and system migration tasks, ensuring data mapping and logic consistency.
- Participate in client walkthroughs and \"train-the-trainer\" sessions to showcase system functionality to non-technical users.
- Perform functional testing and QA cycles. While deep coding is not the primary focus, the ability to read code and verify system outputs is essential.
- Rapidly acquire and apply sector-specific business knowledge to ensure system designs meet regulatory and industry standards.
- Any other task as assigned by the business.
Qualifications/skills/competencies required
- Bachelor’s degree in Business Information Technology (BIT), Computer Science, Information Systems, or other relevant related field.
- Some experience or exposure working in a technical role such as a Technical Analyst, System Administrator, or similar role within a software development environment will be an added advantage
- Proficiency in SQL for data verification and report generation.
- Comfortable using Git for documentation and template management.
- Working knowledge of JavaScript, SQL and PHP
- Familiarity with JasperServer or similar BI reporting engines is highly preferred.
- Ability to translate complex technical system behaviors into clear business-focused documentation.
- Have strong problem-solving skills with a keen eye for attention to detail
- Have strong organizational and communication skills, including presentation skills.
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