Senior UI/UX Designer (Remote Job)

Job Objective

Reporting to the IT Manager, the role will include, but is not limited to, the following responsibilities:

Duties and responsibilities

• Analyse complex administrative workflows to identify pain points and opportunities for automation and simplification. 
• Develop user personas, journey maps, and service blueprints specific to the higher education context. 
• Lead the end-to-end design process for multiple concurrent internal projects, from concept to final handoff. 
• Create wireframes, high-fidelity mockups, interactive prototypes, and design specifications using tools like Figma or Adobe XD. 
• Establish and maintain a cohesive Design System (UI Kit, component library) to ensure consistency across all University internal applications. 
• Design responsive interfaces that work seamlessly across desktop, tablet, and mobile devices. 
• Provide clear design handoffs and be available to developers during the build phase to ensure pixel-perfect implementation. 
• Plan and facilitate usability testing sessions to validate design decisions. 
• Analyse user feedback and system usage data to continuously iterate on and improve existing features post-launch. 
• Ensure all designs meet accessibility standards (WCAG 2.1 AA) to cater to a diverse user base. 
• Any other duties as may be assigned from time to time by the supervisor or as captured in your detailed job description. 

qualification and experience

• Bachelors degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related field (or equivalent professional experience). 
• 5+ years of experience in UI/UX design, preferably with experience in SaaS, Enterprise software (ERP/CRM), or EdTech. 
• A strong portfolio is mandatory. We need to see proven experience designing complex web applications (dashboards, data tables, administrative portals). 
• Proven experience working in an agile/scrum development environment