Senior Operations Manager
This Job has Expired
Posted:
Company Details
Industry:
Non-Profit Organization Management
Website:
http://lwalacommunityalliance.org/
Description:
Integrated Approach When a family in Lwala, Kenya, is affected by a HEALTH CHALLENGE, like HIV, they are simultaneously impacted by FINANCIAL INSTABILITY and EDUCATIONAL BARRIERS. Our communities are not looking for vertical solutions or silver bullets. They see the causes of poor health as complex …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Degree
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Procurement, Project Management, Supply Chain, Store Keeping
Job Description
Key Responsibilities
Strategic Operations Leadership
- Translate organizational strategy into effective operational plans and systems
- Lead the development and continuous improvement of operational processes to enhance efficiency and impact
- Monitor and report on operational performance against set goals and KPIs
- Ensure implementation of audit recommendations and continuous operational improvements
Procurement, ICT and Operations Oversight:
- Provide strategic oversight of procurement, ICT, logistics, fleet, security, and administration functions
- Ensure procurement processes are compliant, transparent, and deliver value for money
- Oversee supply chain management including sourcing, inventory, asset management, and distribution
- Strengthen ICT systems, ensuring reliability, data integrity, and user support
- Maintain and optimize ERP systems to meet organizational and user needs
- Oversee logistics operations including fleet management, security coordination, and facility operations
Asset and administrative oversight:
- Ensure efficient utilization and safeguarding of organizational assets and resources in their department
- Oversee facilities management to maintain safe, functional, and compliant work environments
- Drive cost-efficiency and accountability in resource allocation and utilization
- Ensure adherence to organizational policies, procedures, and regulatory requirements
Risk mitigation and controls:
- Strengthen internal controls and ensure compliance with legal, regulatory, and organizational policies
- Lead risk identification, mitigation, and monitoring in their department
- Promote environmental sustainability initiatives, including Green Office practices
- Ensure workplace safety standards are upheld, fostering a safe and compliant work environment
Leadership and People Management:
- Provide leadership, coaching, and performance management for the Operations team
- Build a high-performing, accountable, and collaborative team culture
- Identify capacity gaps and support staff development and training initiatives
- Work closely with People & Culture to address staff engagement and performance issues
Process Improvement:
- Identify inefficiencies and implement process improvements across departments
- Introduce systems, tools, and technologies that enhance productivity and service delivery
- Champion innovation and continuous improvement within the operations function
Education and Experience Profile
- Bachelor’s degree in Business Administration, Finance, Supply Chain, ICT, or a related field (Master’s degree preferred)
- Minimum of 10 years’ experience in operations management, preferably in an NGO or development context
- Professional certification (e.g., ICPAK, ACCA, Procurement/Supply Chain, ICT certifications) is an added advantage
- Strong understanding of procurement systems, ICT infrastructure, and operational compliance
- Experience managing ERP systems (e.g., Microsoft Dynamics Business Central is an advantage)
- Proven experience in managing multi-functional teams and complex operations
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· 7934 open positions in Nairobi County, Kenya
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