Senior Business Development Officer
Posted:
Company Details
Name:Britam
Industry:
Banking
Website:
https://www.britam.com/
Description:
Britam is a leading diversified financial services group with a presence in Africa. Headquartered in Nairobi, Kenya, the company offers a wide range financial products and services designed to enhance the financial well-being of its clients. Britam provides insurance, asset management, banking, and …
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Sales & Marketing
Job Description
Job Purpose:
- The Senior Business Development Officer - Diaspora will be responsible for; Identifying, targeting, and onboarding diaspora clients across key markets (e.g., UK, USA, Middle East, Europe).
- Develop and execute strategies to grow the diaspora portfolio.
- Maintain strong, long-term relationships to drive retention and loyalty.
- Provide personalized financial advisory services aligned to client goals (investment, pensions etc).
- Monitor diaspora market trends, competitor activity, and customer needs.
- Building strategic partnerships with diaspora associations, communities, and institutions.
- Ensuring compliance with local and external regulatory guidelines and frameworks.
Key responsibilities
Sales & Client Acquisition
- Identify, prospect, and acquire new retail and corporate BAM Business.
- Generating and converting leads to active clients through digital and relationship channels.
- Present proposals, pitches, webinars and solutions to clients and decision-makers.
- Drive revenue growth by achieving set sales targets and market share expansion.
Relationship Management
- Manage a portfolio of diaspora clients, ensuring high engagement and satisfaction.
- Conduct regular portfolio reviews and recommend top-ups or additional products.
- Collaborate with fund managers, operations, and brokers to deliver seamless onboarding and service delivery.
Sales & Revenue growth
- Drive growth in Assets Under Management (AUM) and revenue.
- Cross-sell and upsell financial products including unit trusts, pensions, insurance, and offshore investments.
- Deliver against set sales targets, conversion rates, and retention metrics.
- Build partnerships with banks, institutions and other networks to position the company competitively.
Market Analysis & Strategy
- Monitor diaspora market trends, competitor activity, and customer needs.
- Provide insights to inform product development and customization for diaspora clients.
- Support development of digital solutions tailored to diaspora engagement.
Compliance & Risk Management
- Ensure all clients onboarding and transactions comply with regulatory requirements (KYC, AML, FATCA, etc.).
- Maintain accurate and up-to-date client records.
Knowledge, experience and qualifications required
- Bachelor’s degree in business, Finance, Economics, Actuarial Science, or related field.
- Professional qualifications such as CISI, CFA etc. will be an added advantage.
- Minimum 3–5 years’ experience in business development within diaspora sales, diaspora, Relationship management or equivalent.
- Demonstrated track record in acquiring and managing diaspora clients.
- Strong understanding of investments both locally and abroad for empowered negotiation.
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