Sales Support Specialist
Posted:
Company Details
Job Details
Job Description
Position: Sales Support Specialist
Date Posted: July 21, 2026
Industry: Paper Trading | Sales Operations | General Trading
Employment Type: Full Time
Experience: Minimum 2+ Years
Qualification: Bachelor’s Degree or Diploma in Business Administration, Sales, Supply Chain, or a Related Field (Preferred)
Salary: AED 5000 to 10000 (estimated)
Location: JAFZA, Dubai, United Arab Emirates
Company: GIFFIN GRAPHICS GENERAL TRADING FZE
Description:
GIFFIN GRAPHICS GENERAL TRADING FZE is seeking a proactive and detail-oriented Sales Support Specialist to join its team in Dubai. This role is ideal for professionals who enjoy supporting sales operations, coordinating with customers and suppliers, and ensuring the smooth execution of order processing activities.
The successful candidate will play a key role in managing sales documentation, processing customer orders, coordinating logistics, and maintaining accurate ERP and CRM records. Strong organizational skills and the ability to work efficiently in a fast-paced trading environment are essential for success in this position.
Key Responsibilities:
• Prepare sales quotations and process customer orders accurately and efficiently.
• Manage sales-related documents and maintain organized records.
• Coordinate with customers and suppliers to ensure smooth communication and timely order fulfillment.
• Support logistics and shipment coordination for customer orders.
• Track orders and provide regular follow-ups to ensure on-time delivery.
• Maintain accurate information in ERP and CRM systems.
• Provide administrative support to the sales team and assist with daily operational activities.
Requirements:
• Minimum 2 years of experience in sales support, sales administration, or a related role.
• Strong organizational and multitasking abilities.
• Excellent communication and coordination skills.
• Experience handling quotations, order processing, and sales documentation.
• Familiarity with logistics, shipment coordination, and customer service.
• Proficiency in ERP/CRM systems and Microsoft Office applications.
• Ability to work independently while supporting a collaborative sales team.
• Strong knowledge of:
• Sales Administration and Order Processing.
• ERP/CRM Systems and Sales Documentation.
• Logistics Coordination, Customer Service, and Order Tracking.
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