Sales Intern- Food Partners

Job Title: Sales Development Representative

About Us

We are a fast-growing platform connecting food partners with customers. We value hard work, integrity, and continuous improvement. Join our team to help expand our network and drive business growth.

Primary Roles and Responsibilities

• Support our Sales team in converting cold leads into warm leads, thereby increasing the number of food partners on our platform.
• Achieve agreed KPIs and targets by proactively selling product offerings, always aiming to meet customer needs and exceed expectations. Attain a minimum number of customer audits per week to ensure an effectively managed customer base.
• Ensure all sales administration and coordination is accomplished effectively and accurately to provide a seamless handover to the operations team.
• Manage both new and existing customer requirements to understand, anticipate, and practically meet their needs, while spotting potential sales opportunities.
• Self-generate sales leads through networking, referrals, and warm/cold calling.
• Set up appointments and visit potential customers for new business.
• Through training and learning, provide pre-sales technical expertise and product education to customers.
• Conduct market research to identify selling possibilities.
• Collaborate with the team to achieve better results.
• Take personal ownership for delivering agreed SMART objectives set within the department.
• Proactively identify and assist the Sales and Marketing Manager and other senior managers to obtain real, sustained, continuous improvement throughout the business, and execute it in a timely manner.
• Demonstrate high levels of integrity and honesty at all times, establishing a culture of personal and organizational trust.
• Have the ability to work flexible hours around the needs of both customers and the company.
• Undertake any other duties as requested by the Sales and Marketing Manager in accordance with the scope and responsibilities of the role.
• Drive both existing and new business, working closely with other departments to ensure a seamless customer experience and realistic expectations from the outset.
• Manage contract negotiations aimed at establishing a strong working relationship with partners, including sustainable economics for both parties.
• Act as an ambassador, spreading and enacting the company’s culture:
  • Work hard as a team and execute fast.
  • Act with initiative, anticipate consequences of decisions, and always seek long-term benefit.
  • Embrace feedback as a core part of our jobs.
  • Be direct, honest, and trustworthy.
  • Stay generally lean – spend company resources as we spend our own money, carefully.
  • Work hard to learn the company’s A to Z to understand the consequences of our actions individually and at a company level.
  • If you see a problem outside your department, try to fix it anyway. Follow up and brainstorm until it’s solved.
  • Be humble – never say, “That’s not my job!”

Academic Qualifications

• Degree level in a business or social sciences related field, or equivalent work experience.
• Proficiency in English (excellent verbal and written communication skills).
• Computer literacy: knowledge and confidence in MS Office.

Experience

• At least 1–2 years of sales or marketing experience in a B2B environment.
• Sales and marketing best practice / knowledge of current tools (e.g., CRM tools).

Skills

• Aligned with our company values and able to enact them both personally and professionally.
• Energetic and outgoing team player with high levels of integrity, confidence, and resilience.
• Creative thinker keen on developing existing skills and learning new ones.
• Highly motivated self-starter and completer/finisher who works well under pressure without compromising quality.
• Strong business acumen, comfortable making decisions and handling contractual/commercial negotiations with prospects.
• Shares the Company’s values of hard work, integrity, honesty, expertise, and great service.
• Lifelong learner who embraces opportunities to acquire new skills and ideas, potentially through self-study.
• Swahili or any other local language is an advantage.