Sales Executive / Cashier

Sales Executive / Cashier – Solar Distribution Shop

Role Overview

As the first point of contact for walk‑in customers at our solar distribution shop, the Sales Executive / Cashier combines front‑line sales, outstanding customer service, and accurate cash and POS handling. We are looking for an energetic, personable individual who is passionate about clean energy solutions.

Key Responsibilities

• Warmly welcome and assist walk‑in customers, understand their energy needs, and recommend the right products.
• Actively sell solar panels, inverters, batteries, electrical accessories, generators, and HVAC products.
• Process all cash, MPESA, card, and bank transactions accurately using the POS system.
• Issue receipts, invoices, and delivery notes; maintain proper transaction records.
• Follow up on customer inquiries, quotations, and pending orders.
• Keep the shop floor clean, with products properly labelled and attractively displayed.
• Handle customer complaints and escalate unresolved issues to the Branch Manager.
• Achieve monthly individual sales targets as set by the Branch Manager.
• Support stock‑taking exercises and periodic inventory counts.
• Build and maintain a personal customer database for repeat business and referrals.

Qualifications & Experience

• Diploma or Certificate in Sales & Marketing, Business Administration, Customer Service, or a related field.
• Minimum 2 years of experience in a sales or customer‑facing role, preferably in retail, electrical, or solar products.
• Basic knowledge of solar products and clean energy solutions is an added advantage.
• Demonstrated ability to meet and exceed sales targets.
• Competency in cash handling, POS systems, and basic bookkeeping.
• Excellent communication and interpersonal skills in English and Swahili.
• Smart, presentable, and professional appearance.
• Honesty and high personal integrity – non‑negotiable.

Key Competencies

• Customer‑first attitude and service excellence.
• Persuasive selling and upselling ability.
• Accuracy and attention to detail in financial transactions.
• Positive energy and resilience in a fast‑paced environment.
• Teamwork and reliability.