Sales Executive / Cashier
Posted:
Sales Executive / Cashier – Solar Distribution Shop
Role Overview
As the first point of contact for walk‑in customers at our solar distribution shop, the Sales Executive / Cashier combines front‑line sales, outstanding customer service, and accurate cash and POS handling. We are looking for an energetic, personable individual who is passionate about clean energy solutions.
Key Responsibilities
- Warmly welcome and assist walk‑in customers, understand their energy needs, and recommend the right products.
- Actively sell solar panels, inverters, batteries, electrical accessories, generators, and HVAC products.
- Process all cash, MPESA, card, and bank transactions accurately using the POS system.
- Issue receipts, invoices, and delivery notes; maintain proper transaction records.
- Follow up on customer inquiries, quotations, and pending orders.
- Keep the shop floor clean, with products properly labelled and attractively displayed.
- Handle customer complaints and escalate unresolved issues to the Branch Manager.
- Achieve monthly individual sales targets as set by the Branch Manager.
- Support stock‑taking exercises and periodic inventory counts.
- Build and maintain a personal customer database for repeat business and referrals.
Qualifications & Experience
- Diploma or Certificate in Sales & Marketing, Business Administration, Customer Service, or a related field.
- Minimum 2 years of experience in a sales or customer‑facing role, preferably in retail, electrical, or solar products.
- Basic knowledge of solar products and clean energy solutions is an added advantage.
- Demonstrated ability to meet and exceed sales targets.
- Competency in cash handling, POS systems, and basic bookkeeping.
- Excellent communication and interpersonal skills in English and Swahili.
- Smart, presentable, and professional appearance.
- Honesty and high personal integrity – non‑negotiable.
Key Competencies
- Customer‑first attitude and service excellence.
- Persuasive selling and upselling ability.
- Accuracy and attention to detail in financial transactions.
- Positive energy and resilience in a fast‑paced environment.
- Teamwork and reliability.
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