We are seeking a highly motivated, results-driven, and customer-focused Sales Account Manager to drive revenue growth, build and maintain strong client relationships, and support the overall sales and marketing strategy of the hotel operation.
The ideal candidate should have strong hospitality and MICE sales experience, excellent interpersonal skills, and the ability to identify new business opportunities while maintaining exceptional client service standards.
The role requires a proactive individual who can generate leads, manage key accounts, coordinate sales activities, and contribute towards achieving the organization's operational and financial goals.
Main Duties and Responsibilities:
- Identify and pursue new business opportunities
- Build and maintain strong client relationships
- Promote hotel accommodation, conference facilities, and events spaces
- Conduct sales calls, site inspections, and client meetings to generate business opportunities.
- Prepare proposals, quotations, and contracts for clients
- Achieve monthly and annual sales targets
- Maintain proper documentation of contracts, correspondence, and client communications.
- Coordinate with operations teams to ensure client satisfaction
- Represent the brand professionally during events and networking activities
- Prepare daily, weekly, and monthly sales reports and forecasts.
Experience & Qualifications:
- Diploma or Degree in Sales & Marketing, Hospitality Management, or related field
- Minimum 3 years' experience in hospitality or corporate sales
- Experience in hotel and MICE sales is an added advantage
- Strong communication, negotiation, and presentation skills
- Excellent customer relationship management abilities Self-motivated, organized, and target-driven
- Ability to work independently and under pressure
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