Role Overview
This role oversees the accurate capture, reconciliation, and reporting of revenue generated across hospital services, including clinical care, diagnostics, pharmacy, and laboratory operations. By strengthening cashiering controls, investigating discrepancies, and highlighting revenue trends, the postholder helps protect income and give hospital leaders dependable information for financial decisions.
Key Responsibilities
- Reconcile revenue recorded in the hospital management system with cashier summaries, daily collections, and bank deposits; investigate differences and follow them through to resolution.
- Check receipts and payment records for accuracy, ensuring income is assigned to the correct service area and payment category.
- Oversee cashiering activities, including payment posting, official receipt issuance, cash handovers, and preparation of deposits.
- Review daily close-of-business reconciliations and ensure cash is handled in line with established procedures and financial controls.
- Compile revenue reports by department, payer type, and reporting period for operational and financial review.
- Analyse revenue performance, investigate unusual variances or possible income gaps, and propose practical corrective actions.
- Deliver complete and accurate revenue information on schedule for monthly and annual financial reporting.
- Maintain supporting records and clear audit trails, assist with internal and external audits, and apply relevant accounting, tax, revenue recognition, and hospital policy requirements.
Requirements & Qualifications
- Bachelor’s degree in Finance or a related discipline.
- CPA qualification at a minimum of Section 4.
- At least three years of relevant experience in an organisation of comparable size.
- Sound knowledge of revenue accounting, reconciliations, financial reporting, internal controls, and audit requirements.
- Experience using accounting software and hospital management systems, particularly billing and revenue reporting functions.
- Strong analytical ability, including investigating revenue variances and identifying potential revenue leakage.
- Careful and accurate approach to reviewing financial records, receipts, and reconciliations.
- Ability to supervise and support cashiering staff, communicate clearly, and work effectively with teams across hospital departments.
- Consistently high standards of integrity, accountability, confidentiality, and professional conduct.
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