Restaurant General Manager

Wingstop UAE is seeking an experienced Restaurant General Manager to lead the daily operations of its restaurant in Dubai. This is an excellent opportunity for a results-driven hospitality professional with a strong background in the Quick Service Restaurant (QSR) industry and a passion for operational excellence.

The successful candidate will oversee restaurant performance, lead and develop the team, manage front-of-house and back-of-house operations, and ensure outstanding customer service while achieving business goals. Applicants must currently be available in the UAE to be considered for this position.

Key Responsibilities:

• Oversee the overall operations and performance of the restaurant.

• Lead, coach, and motivate restaurant staff to achieve operational excellence.

• Manage front-of-house (FOH) and back-of-house (BOH) operations efficiently.

• Monitor sales performance, labor costs, food costs, and restaurant KPIs.

• Ensure high standards of food quality, customer service, and cleanliness.

• Implement operational procedures and maintain compliance with company policies.

• Resolve customer concerns and support continuous business improvement.

Requirements:

• Proven experience as a Restaurant Manager or General Manager.

• Previous Quick Service Restaurant (QSR) experience is mandatory.

• Strong leadership and team management abilities.

• Experience managing both FOH and BOH operations.

• Excellent knowledge of sales management, cost control, and restaurant KPIs.

• Strong communication, organizational, and problem-solving skills.

• Must currently be available in the UAE.

• Strong knowledge of:

• QSR restaurant operations.

• FOH and BOH management.

• Sales performance and cost control.

• Restaurant KPIs and operational reporting.

• Team leadership and customer service excellence.