Medical Representative - Aesthetic & Wellness

Role Overview

This position is a field-based commercial role within a Nairobi aesthetic and wellness clinic, focused on growing the organisation's presence in and around Muthaiga. On a daily basis, you will visit healthcare professionals, build a pipeline of referrals and self-pay clients, and explain how the clinic's treatments address specific patient and customer needs. Your core mission is to translate clinical knowledge and relationship-building skills into measurable appointments, repeat visits, and new revenue streams for a fast-expanding provider.

Key Responsibilities

• Introduce the clinic's full portfolio of aesthetic and wellness services to prospective clients, medical practitioners, pharmacies and beauty professionals, tailoring conversations to each audience.
• Prospect within an assigned territory to uncover untapped partnerships with doctors, nurses, clinic managers and allied health providers who can refer suitable patients.
• Plan and execute daily field visits, product presentations and one-on-one consultations that explain treatment benefits, expected outcomes and aftercare in clear, accurate terms.
• Convert enquiries and market interest into confirmed appointments, working closely with clinic coordinators to ensure smooth handover and minimal drop-off.
• Maintain structured follow-up with existing and past clients to encourage loyalty, repeat aesthetic treatments and word-of-mouth recommendations.
• Track competitor activity, service pricing and market trends in Nairobi's aesthetic sector, reporting insights that help refine the clinic's own commercial strategy.
• Maintain an up-to-date CRM or activity log covering daily calls, visits, lead statuses, conversion rates and revenue generated against agreed targets.
• Represent the clinic at wellness events, medical networking functions and community outreach initiatives to reinforce brand visibility.

Requirements & Qualifications

• Diploma or Bachelor's degree in Pharmacy, Nursing, Biomedical Sciences, Marketing, Business Administration or another relevant healthcare or commercial discipline.
• At least 1 year of professional experience in medical or pharmaceutical sales, healthcare business development, aesthetics, wellness or a similarly relationship-driven commercial setting (strong internships with measurable achievements may also be considered).
• Proven ability to initiate and qualify leads, conduct persuasive product conversations and close for booked consultations rather than simply collecting contacts.
• Solid grasp of aesthetic medicine, wellness protocols or clinical terminology, with the confidence to speak credibly with doctors, dermatologists and beauty therapists.
• Excellent verbal and written English and Kiswahili, with listening skills that help you uncover objections and adapt your pitch accordingly.
• Self-motivated and organised enough to plan your own field route, hit periodic sales targets and stay consistent without daily supervision.
• Professional personal presentation, a valid form of identification for client visits, and availability for travel within Muthaiga and the wider Nairobi metropolitan area.

What We Offer / Why Join

This is the chance to grow a career in the fast-moving aesthetic and wellness market rather than remain confined to a traditional pharmaceutical sales role. The employer offers a monthly net salary of KES 25,000–30,000 for the right candidate, plus the opportunity to build a strong referral network among Nairobi's clinical and beauty community. Your success will directly shape the clinic's expansion, with potential for professional development as the business broadens its service lines.