Renal Product Specialist

Role Overview

This role sits at the intersection of clinical education and commercial support, focusing on renal therapies and dialysis equipment. Day to day, you will train healthcare professionals on device setup and troubleshooting while actively promoting the clinical value of consumables and devices to nephrologists and hospital decision-makers. Your work directly influences patient outcomes and product adoption across renal centres.

Key Responsibilities

• Deliver hands-on training to nephrologists, nurses, and dialysis technicians covering proper equipment setup, routine operation, preventive maintenance, and real-time troubleshooting for acute and chronic renal therapies.
• Provide on-site technical support to clinical staff, resolving equipment malfunctions and ensuring devices run safely, efficiently, and in line with manufacturer specifications.
• Conduct live product demonstrations for key accounts, highlighting the clinical and operational advantages of dialysis machines, disposables, and life-sustaining renal devices.
• Manage existing customer relationships by identifying training gaps, scheduling follow-up visits, and acting as the primary clinical point of contact for account-related technical concerns.
• Gather real-world feedback from clinicians and feed insights into Sales, Marketing, and Product Management teams to shape commercial strategy and product enhancements.
• Ensure all educational materials, promotional activities, and equipment management practices comply with local medical regulations, ethical guidelines, and company policies.
• Coordinate with internal teams to align clinical support initiatives with regional sales targets and product launch timelines.
• Build and maintain a detailed knowledge of renal centres across Kenya, mapping key stakeholders and tracking competitor activity in the renal ecosystem.

Requirements & Qualifications

• Bachelor’s degree or diploma in Pharmacy, Nursing, or a science-related discipline; an MBA or equivalent management qualification is a plus.
• Minimum of 2 years of dedicated renal sales experience within the pharmaceutical or medical device industry.
• Solid understanding of Kenya’s renal care landscape, including referral patterns, reimbursement dynamics, and key renal centres.
• Proven track record of meeting or exceeding sales targets in the renal therapy segment.
• Clinical and technical mastery of renal consumables (dialysers, tubing sets, filters) and dialysis machine dynamics (haemodialysis, peritoneal dialysis).
• Strategic thinking ability to align training programmes with broader commercial goals and account growth plans.

What We Offer / Why Join

Note: The source material does not provide details on compensation, benefits, or company culture. Typical similar roles in this region often include competitive salary, performance bonuses, medical coverage, and opportunities to shape renal care standards locally.