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Mindr, through its Intoxalock brand, is seeking an Outbound Sales Associate to support customer engagement, appointment scheduling, and sales activities. The company provides substance use safety, detection, and monitoring products and services designed to help people make responsible decisions and improve community safety.
The successful candidate will communicate with customers and prospects, manage installation scheduling, overcome objections, process payments, and support the complete sales cycle. This role is ideal for motivated individuals with strong communication skills who enjoy working in a fast-paced sales environment.
Key Responsibilities:
• Contact pending and no-show customer accounts to reschedule installation appointments.
• Reach out to pending accounts and schedule initial installation appointments.
• Contact prospect accounts, address objections, collect initial payments, and schedule installations.
• Make outbound calls and maintain excellent verbal communication with customers.
• Follow up on customer-provided lists in a timely and organized manner.
• Understand the complete sales process from lead generation to closing and installation.
• Manage multiple technology systems including phone, email, chat, and sales tools.
• Use Microsoft applications, especially Excel, to support daily activities.
• Conduct competitive shop calls when required.
• Maintain accuracy, attention to detail, and proper documentation.
• Follow shipping rules, guidelines, and pricing procedures.
• Perform additional responsibilities as assigned.
Requirements:
• High School Diploma required; Bachelor’s Degree preferred.
• 0–3 years of sales experience.
• Strong verbal communication skills.
• Ability to work in a fast-paced and dynamic environment.
• Strong motivation and desire to achieve sales goals.
• Ability to manage customer interactions professionally.
• Strong knowledge of:
• Outbound sales processes and customer engagement
• Microsoft applications, including Excel
• Lead management, appointment scheduling, and sales follow-up
Benefits:
• Uncapped commission opportunities.
• Dental insurance.
• Medical insurance.
• Vision insurance.
• 401(k) retirement plan.
• Paid holidays and paid time off.
• Professional training and development opportunities.
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