Quality Assurance Officer
Posted:
Company Details
Name:Royal Mabati Factory
Industry:
Electrical/Electronic Manufacturing
Website:
http://www.royalmabati.co.ke/
Description:
For many years, Royal Mabati® has supported many clients succeed through our varied solutions and products. We are a multinational company that primarily deals with roofing materials, starting out with a factory in Nairobi since our inception in 2005. Today, we’re one of the leading manufacturers o…
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Job Details
Job Type:
Full Time
Workplace Type:
On-site
Qualification:
Diploma
Job Experience:
Mandatory
Job Location:
Nairobi County, Kenya
Closing Date:
Undisclosed
Salary:
Undisclosed
Other Pay:
Benefits
Job Category:
Sales & Marketing
Job Description
To ensure the calls being made to our customers adhere to the set standards through following of scripts provided. Also, tracking all open quotations and closing them. Also it's the responsibility of this role to give the business market feedback captured during call listening and during customer interactions while closing the quotations.
Key Skills And Qualifications:
- Diploma or Degree in any business related field or Customer care
- 1-3 years in sales
- Customer - first mindset and ability to provide real-time support • Very analytical
- Keen attention to details
- Results-oriented, strategic thinker and proactive problem solver
- Can work under minimal supervision
- Strong communication and interpersonal skills
Key Roles:
- Closing open quotations
- Analyzing and reporting of findings as per the scripts
- Process improvement & gap management
- Any other duty as may be given by your line manager
- Monitoring and evaluating customer interactions to ensure accuracy, compliance and professionalism
1347 open positions on Semasocial right now
· 7411 open positions in Nairobi County, Kenya
· 80 posted in the last 7 days
Contact Information
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