QA Tester & Technical Documentation Specialist

Company Details

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Industry: Telecommunications
Description: SoftClans Technologies LTD is global ICT solutions provider with offices in Nairobi(KENYA). We Target our products for the African market with the aim of providing high quality tailor made software products and services to our clients.
We strongly believe that the presence of efficient financial sy…
SoftClans Technologies LTD is global ICT solutions provider with offices in Nairobi(KENYA). We Target our products for the African market with the aim of providing high quality tailor made software products and services to our clients. We strongly believe that the presence of efficient financial system is vital for smooth functioning and productivity in the organization . This confidence is backed by several years of experience in providing quality financial systems to satisfied large scale , medium and small scale organizations in Kenya , Ghana among other countries in Africa . Being able to address their Requirements directly has been the key to our success. View more View less

Job Details

Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: KES Not specified / month
Other Pay: Benefits
Job Category: Telecommunications

Job Description

Role Overview

This combined quality assurance and technical documentation position supports the delivery of dependable software systems across aviation and government-facing projects. Day to day, you will validate that applications behave as expected, dig into edge cases, and turn every test result into clear records that developers, project leaders, and external stakeholders rely on. Your work will give each release the evidence it needs to pass internal review and external scrutiny.

Key Responsibilities

  • Build structured test cases from functional specifications and business rules, then run them manually or through automated scripts depending on project needs.
  • Exercise web applications across functional, regression, and integration scenarios, paying close attention to workflows tied to licensing, certification, and compliance.
  • Use Jira or similar platforms to log defects, track their lifecycle, and confirm completed fixes before a release moves forward.
  • Own the full documentation side of QA, keeping test plans, traceability matrices, defect summaries, and release reports current and consistent.
  • Write practical user guides and process documents that translate technical results into clear instructions for non-technical readers and client audiences.
  • Collaborate with developers, business analysts, and project leads to uncover ambiguous requirements early and decide what should be covered in each test cycle.
  • Follow recognized testing frameworks and internal templates so every artifact remains audit-ready and easy to navigate during compliance reviews.
  • Provide regular status updates during agile ceremonies and flag risks that could affect delivery dates or software quality.

Requirements & Qualifications

You should have hands-on experience in a role that blends software quality assurance with technical writing, or a strong foundation in one area supported by a proven ability to handle the other.

  • Real-world experience designing and executing tests for web-based applications, with attention to how systems behave under normal and unexpected conditions.
  • Comfortable using defect tracking and test management tools such as Jira, TestRail, or comparable platforms.
  • Strong command of written English, with a demonstrated ability to produce clear, logically structured documents for both technical and non-technical audiences.
  • Working knowledge of QA principles and internationally recognised testing frameworks, including traceability and structured test documentation practices.
  • Highly organised and detail-oriented, able to manage several testing streams and associated documents without losing accuracy.

Preferred qualifications:

  • Prior experience on software projects for government, aviation, or other heavily regulated sectors.
  • Familiarity with certification, licensing, or audit-driven processes that impose strict documentation requirements.
  • Experience working within distributed teams and with international clients.

What We Offer / Why Join

This role gives you a visible position at the intersection of quality testing and technical communication. You will have the chance to shape how test coverage is planned, executed, and reported across the entire project lifecycle, while gaining valuable exposure to industries where precision and accountability matter most.

Application Details

Please send your application letter and CV to [email protected] with the subject line “QA Tester”. Applications are reviewed on a rolling basis, and the final deadline for submission is 21st August 2026.

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