Msp Tier 3 Noc Engineer

Company Details
Industry: Telecommunications
Description: Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language bar… Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Degree
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Information Technology
Job Description

Required Qualifications

Technical Skills

  • TCP/IP, routing protocols, VLANs, QoS
  • Cisco, Ruckus, Aruba/HP, Meraki routers, switches and wireless controllers
  • Firewalls (Cisco ASA, Fortinet, Watchguard)
  • Monitoring tools (SolarWinds, PRTG, Nagios, Zabbix, and other proprietary monitoring systems like Cosmos))
  • Wireshark, tcpdump, packet analysis
  • VPN, SD-WAN, load balancers, wired (ethernet and fiber) and wireless networking
  • Property Management Systems (PMS) and hospitality technology (preferred)

Certifications

  • Preferred: CCNA, CCNP, Ruckus Certified, Aruba Certified, Meraki Certified or other networking related certifications (CompTIA Network+, CWNA, Fortinet NSE)

Experience

  • 1+ years network operations or NOC experience
  • Incident management and escalation handling
  • Experience coordinating with field technicians and dispatch operations

Soft Skills

  • Strong communication and problem-solving abilities
  • Calm under pressure during critical incidents
  • Team collaboration and mentoring skills
371 open positions on Semasocial right now · 6729 open positions in Nairobi County, Kenya · 4 posted in the last 7 days
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