About the Role
As an Epiroc Field Service Technician, you will ensure the safe, reliable, and efficient operation of our equipment, including rigs, loaders, and trucks. You will deliver high-quality maintenance, troubleshooting, and repair services to minimize equipment downtime and support customers in achieving optimal drilling and operational performance.
Key Responsibilities
- Troubleshoot and diagnose faults across mechanical, hydraulic, electrical, pneumatic, and control systems using strong technical expertise.
- Perform comprehensive equipment inspections using the Epiroc Rig Scan Auditing tool and submit timely, detailed reports to customers and internal service administration.
- Lead commissioning and functional testing of new equipment while providing hands-on maintenance and operation training to customers during these phases.
- Minimize downtime by quickly repairing equipment and proactively recommending improvements.
- Ensure all maintenance activities comply strictly with Epiroc’s safety regulations, site procedures, and industry standards.
- Maintain accurate documentation of service activities, including detailed reports and parts usage for tracking and continuous improvement.
- Provide expert technical support and guidance to customers and onsite personnel, fostering strong relationships and customer satisfaction.
- Conduct root cause analysis to identify underlying issues, propose corrective actions, and recommend process and equipment improvements.
- Support installations, equipment upgrades, and modifications in collaboration with cross-functional teams.
Qualifications & Experience
- Minimum 5 years of experience in a similar maintenance role within mechanical, electrical, or hydraulic systems.
- Diploma or Degree in Mechanical or Electrical Engineering or a related technical discipline.
- Expertise in troubleshooting complex technical issues and fault-finding across multiple systems.
- Proficiency in reading and interpreting technical and schematic drawings as well as manuals.
- Strong safety awareness with excellent risk assessment capabilities to maintain safe work environments.
- Effective communication and customer service skills to interact professionally with diverse stakeholders.
- Ability to work independently in field environments, managing time efficiently and solving problems proactively.
Why Join Epiroc?
Be part of a global leader in mining and infrastructure equipment. You will work with cutting-edge technology, receive ongoing training, and contribute directly to customer success. We offer a dynamic, safety-focused environment and opportunities for career growth.
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