Key Account Manager (Retail)

Company Details
Industry: Consulting
Description: Talent Grid Africa is a regional consulting firm that partners with leaders in business to handle the complexities of hiring the right talent, engaging them in the right way, improving performance, and retaining top talent. We help them leverage their greatest assets-the people, to capture more oppo… Talent Grid Africa is a regional consulting firm that partners with leaders in business to handle the complexities of hiring the right talent, engaging them in the right way, improving performance, and retaining top talent. We help them leverage their greatest assets-the people, to capture more opportunities and grow their businesses. Our purpose is to offer human resource and business solutions that are innovative, actionable, and compliant, that solve organizations’ most important challenges. Our success depends on the true belief that people are the drivers of any business, and an optimized workforce equals business success. We work with a diverse team of experts in strategic HR management and acquisition that delivers local solutions for global business success. View more View less
Job Details
Job Type: Full Time
Workplace Type: On-site
Qualification: Diploma
Job Experience: Mandatory
Job Location: Nairobi County, Kenya
Closing Date: Undisclosed
Salary: Undisclosed
Other Pay: Benefits
Job Category: Sales & Marketing
Job Description
  • JBPs), and strengthening long-term partnerships across key accounts. It requires a balance of strategic thinking, execution discipline, and strong relationship management.

What this role is really about:

  • At its core, this position is about owning the performance of key accounts end-to-end.

That means:

  • Turning strategy into measurable revenue outcomes
  • Building long-term, value-driven partnerships with retail clients
  • Driving accountability through well-executed Joint Business Plans (JBPs)
  • Ensuring in-store excellence, from visibility to product availability
  • Continuously identifying new opportunities to grow account value
  • Key areas of impact:
  • Revenue growth and commercial performance across key accounts
  • Execution and tracking of Joint Business Plans (JBPs)
  • Strengthening strategic relationships with retail partners
  • Driving in-store visibility, merchandising, and distribution
  • Leveraging data and insights to optimize account performance

Who we’re looking for:

  • This role requires a commercially sharp, execution-focused professional who brings:
  • 4–7+ years’ experience in key account management, retail, or FMCG
  • A proven track record of managing and growing strategic accounts
  • Strong negotiation and relationship management skills
  • High ownership, accountability, and attention to performance metrics
  • A data-driven mindset with the ability to translate insights into action
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