HR Assistant

Job Purpose

• The HR Assistant will play a key supporting role within the Human Resources department, contributing to the efficient delivery of HR services across the employee lifecycle. The role involves providing day-to-day administrative and operational support while actively participating in core HR functions such as recruitment and onboarding, employee records management, payroll coordination support, training and development logistics, and employee relations assistance.  

Key Responsibilities

• Assist in creating and implementing HR policies and procedures including but not limited to the employee handbook.
• Assist the HR department to create and instate a sound recruitment process to fill company job vacancies.
• Support and drive efficiency on employee onboarding processes and integration into the organization.
• Responsible for accurate minute taking during meetings and HR-related discussions.
• Assist in disciplinary processes, including documentation and coordination of required actions.
• Collaborate with various teams to support performance and operational effectiveness.
• Support training and development activities, including coordination where required.
• Providing support to employees by addressing workplace concerns and ensuring issues are managed and resolved in a fair and timely manner.
• Assist in the analysis of HR reports, including attendance records, leave reports, and other relevant documentation.
• Assist in developing and implementing initiatives based on survey feedback and areas of concern, ensuring timely resolution of raised issues, and strategically using exit interviews to identify reasons for employee turnover and optimize retention strategies.
• Helping to design and implement the organization’s employee benefits packages, such as pension schemes, health insurance, employee welfare etc.
• Assist in organizing company events, including team buildings, trainings, workshops, seminars e.t.c.
• Filing HR documents and communicating with the HR manager on all matters relating to human resources.
• Any other duties may be assigned from time to time.

Qualifications & Requirements:

Education  and experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 1–2 years of relevant HR experience within the fintech or financial services industry. 

Skills and Abilities

• Understanding of HR functions and administrative tasks.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficiency in MS Office Suite (Excel, Word, PowerPoint).
• Strong communication skills (written and verbal).
• Ability to handle sensitive information with discretion and confidentiality.
• Ability to translate HR into a strategic function.

Personal Attributes

• A proactive, positive attitude with a strong willingness to learn.
• High attention to detail and accuracy.
• Ability to work well independently and within a team environment.
• Strong interpersonal skills with the ability to build relationships across the organization.