Head of Business Development

Key Responsibilities

• Develop and implement enterprise wide business development strategies aligned with organizational growth objectives.
• Drive growth of assets, liabilities, customer base, and profitability across all key business sectors.
• Lead expansion initiatives within Microfinance, SME, Corporate, Church, SACCO, NGO, and Institutional Banking segments.
• Oversee achievement of sales, deposits mobilization, lending, and portfolio growth targets across branches and business units.
• Build and maintain strong strategic relationships with customers, institutions, churches, NGOs, SACCOs, and corporate partners.
• Monitor portfolio quality and ensure maintenance of a balanced and sustainable asset and liability portfolio.
• Drive customer acquisition, retention, and crossselling initiatives across the organization.
• Lead development and rollout of new banking products, services, and market expansion strategies.
• Conduct market intelligence and competitor analysis to identify emerging business opportunities and industry trends.
• Supervise Branch Managers and Business Sector Supervisors to ensure effective execution of business plans.
• Provide leadership, mentorship, coaching, and performance management support to business development teams.
• Ensure business operations comply with operational procedures, CBK regulations, AML, KYC, and CFT requirements.
• Drive implementation of SMART business targets and monitor branch performance against approved KPIs.
• Review business processes continuously and recommend improvements to enhance operational efficiency and customer experience.
• Support preparation and implementation of strategic plans, departmental budgets, and revenue forecasts.
• Monitor profitability, interest income growth, deposits growth, and portfolio quality indicators.
• Represent the organization in strategic partnerships, networking forums, stakeholder meetings, and industry engagements.
• Coordinate business reporting and provide regular strategic performance updates to executive management.
• Support risk mitigation initiatives and ensure operational discipline across all business units.
• Promote a highperformance, customercentric, and growthoriented business culture across the organization.

Qualifications & Requirements

• Bachelor’s Degree in Commerce, Business Administration, Finance, Economics, Banking, Marketing, or a related field.
• Master’s Degree in Business Administration, Strategic Management, Finance, or a related discipline will be an added advantage.
• Professional certification in Banking, Credit Management, Sales Management, or Strategic Leadership will be an added advantage.
• Minimum of 8 years’ progressive experience in banking, microfinance, business development, or relationship management.
• Minimum of 5 years’ experience in senior leadership or business management roles within financial services.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Proven track record in portfolio growth, strategic business development, and branch performance management.
• Strong understanding of lending operations, liability growth, and relationship banking.
• Excellent leadership, negotiation, communication, and stakeholder management skills.
• Strong analytical, financial management, and strategic planning capabilities.

Key Competencies

• Strategic business development
• Portfolio growth and profitability management
• Relationship and stakeholder management
• Leadership and people management
• Banking operations and market expansion
• Sales and customer acquisition
• Financial analysis and strategic planning
• Operational risk and compliance management
• Negotiation and communication skills
• Decision making and problem solving abilities

End Date:12th June 2026